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Unable to change my email

Good Morning.

The email on my account no longer exists. It was in use over 3 years ago. It is asking for verification and won't let me enter my current email

4 replies

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    • Customer Success and Onboarding Associate
    • Ferry_Darmadi
    • 4 yrs ago
    • Reported - view

    Hi Noel,

    Thanks for getting in touch.

    Considering that you could login to your account, I have verified your old email. Please give it another try to update to your current email.

    Hope this helps and please let me know if you have any further questions.

      • Noel_Oakey
      • 4 yrs ago
      • Reported - view

      Ferry Darmadi  When I try to change email it tells me it is use elsewhere.

    • Customer Success and Onboarding Associate
    • Ferry_Darmadi
    • 4 yrs ago
    • Reported - view

    Hi Noel,

    Thanks for the update.

    Could you please send your current email address information to support@openlearning.com? For security reasons, I would like to suggest continuing this discussion via email. Would this be ok?

    Many thanks.

      • Noel_Oakey
      • 4 yrs ago
      • Reported - view

      Ferry Darmadi No problem

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  • 4 yrs agoLast active
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