Module created under content suddenly not appear or "hang"

I have spent hours to create module and it's sub-topic together with the learning activities for each sub-topic.  I always click the button "done" and "save and exit" after finished upload or key in data in widget or quiz.  Unfortunately, when I want to re-visit the page and see the course content editor, suddenly the module created disappeared or the page became "hang" (only for course content, other button is okay). Cannot do anything about it.  But completion status showed 63% completed.  Is there any possibility that all data upload and created missing? and How to get back the data?

Your explanation is greatly appreciated.

Bedah Ahmad

6replies Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
  • Hi there Bedah! Can you provide a link to the course you're having trouble with? I'll do my best to help you out!

    Reply Like
  • yes, I am having trouble with the content in my courses as well. It's just as you said ; i can only review the content course but not able to access it. 

    Reply Like 1
      • khairulkhairiz
      • Customer Success Team
      • khairulkhairiz
      • 1 yr ago
      • Reported - view

      Hi Mashal Ramzi , our developer has fixed the issue. Can you please check whether you are able to access the pages now? Let us know how it goes. :)

      Reply Like
  • Yes... its happened to me as well. all the course feed and learning activities disappear. Even the HOME content. Only the ANNOUNCEMENT content are avalilable. 

    Reply Like 1
      • khairulkhairiz
      • Customer Success Team
      • khairulkhairiz
      • 1 yr ago
      • Reported - view

      Hi Ainun Ainuddin , our developer has fixed the issue. Please let us know how it goes. 

      Reply Like
  • Hi there, it seems our server is currently experiencing a downtime. Rest assured, our developer team is currently looking into it. We will update you once the issue is fixed. We apologize for any inconvenience caused.

    We highly appreciate your kind support and patience. :)

    Reply Like
Like3 Follow
  • Status Solved
  • 3 Likes
  • 1 yr agoLast active
  • 6Replies
  • 101Views
  • 5 Following