1

Cannot complete

I have done the exercise but it doesn't tick as completed. Sometimes, even when it ticked as completed, the percentage doesn't change as it states that I haven't completed the exercise. 

8 replies

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    • Customer Success Team
    • Omnaya_Omar
    • 6 yrs ago
    • Reported - view

    Hi there! Can you please link me to the exercise you're having issues with? I'll do my best to help you out.

    • Milos_Jovic
    • 6 yrs ago
    • Reported - view

    Hi. I have the same issue. I have done the exercise but it doesn't tick as completed.

      • Customer Success Team
      • Omnaya_Omar
      • 6 yrs ago
      • Reported - view

      Milos Jovic Hi there! Can you please provide me with a link to the exercise? I'll see if I can find the problem :)

      • Milos_Jovic
      • 6 yrs ago
      • Reported - view

      Omnaya Omar https://www.openlearning.com/courses/depression-coaching/essay_1

      • Customer Success Team
      • Omnaya_Omar
      • 6 yrs ago
      • Reported - view

      Milos Jovic Thank you for the link Milos! I've responded to your query via email.

      • Milos_Jovic
      • 6 yrs ago
      • Reported - view

      Omnaya Omar Haven't got anything. is it mike_j@foxmail.com

      • Milos_Jovic
      • 6 yrs ago
      • Reported - view

      Omnaya Omar I tried many times, but it just won't work

      • Customer Success Team
      • Omnaya_Omar
      • 6 yrs ago
      • Reported - view

      Milos Jovic Hi Milos, that's the email address I sent the response to. No worries though, I'll copy and paste the response here for you!

      "Thanks for getting in touch! Which browser are you using? I've tested the issue and it seems to be prevalent in Safari. But after posting again in Google Chrome, I was able to gain the tick. OpenLearning generally works best with the Google Chrome browser. Could you try the activity in that browser and see if that works?

       

      Please let me know if you need any more help!"

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  • Status Solved
  • 1 Likes
  • 6 yrs agoLast active
  • 8Replies
  • 103Views
  • 2 Following