Hi Suzaina,

Thanks for getting in touch.

OpenLearning provides the learning platform for organisations and individuals to teach their courses. If you have any platform or technical issues, you can always ask us!

But, for course-specific and content-related queries including certification, they would need to be answered by the course facilitator. You could either comment within the course for the facilitator to reply, or you could send them a direct message on their profile page if they have chat enabled.

You may also directly contact them at support@onlinecoursesaus.com.au or call 1300 611 404.

Hope this helps.