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can't see the settings icon for our institution page

Hi normally when I go to the link below there is a setting icon that looks like a gear in the top right corner but it seems to have dissappeared. What is the url for the settings?

https://www.openlearning.com/aisnsw/

3 replies

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    • Customer Success & Onboarding Team Leader at OpenLearning
    • Alenka_Prezelj
    • 4 yrs ago
    • Reported - view

    Hi Tal, I can confirm that the gear icon is still there, but you might be trying to access it using an account which is not set as the institution admin. I can check with you if you share the username or e-mail address.

    Thanks!

    • Tal_Greengard
    • 4 yrs ago
    • Reported - view

    That's weird - it's reappeared  but I'm 100% I didn't imagine it - so I'm not sure how that happened. Either that or I'm getting old:) Thank you Alenka I hope you are going well.

      • Customer Success and Onboarding Advocate
      • Suriavarman
      • 4 yrs ago
      • Reported - view

      Hi Tal Greengard ! It was actually a bug that affected all portals, but it has been fixed asap which is why it 're-appeared' again! If you have any other issues or questions, let us know. Thanks for your understanding!

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  • Status Fixed
  • 4 yrs agoLast active
  • 3Replies
  • 15Views
  • 3 Following