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Incorrect name on certificate

Hi there, 

I'm really not sure how I made this mistake but the name of my certificate is wrong. It is what my password usually is so I must have not been concentrating. Is there a way to change the name on the certificate without doing it all over again?

Thank-you.

7 replies

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    • Customer Success & Onboarding Team Leader at OpenLearning
    • Alenka_Prezelj
    • 6 yrs ago
    • Reported - view

    Hi Alex, we have replied to your e-mail! :)

      • ZDUPB_Nasha_Natasha_bint
      • 5 yrs ago
      • Reported - view

      Alenka Prezelj hello, may i know if i could change the certificate name too?

      • Customer Success & Onboarding Team Leader at OpenLearning
      • Alenka_Prezelj
      • 5 yrs ago
      • Reported - view

      ZDUPB Nasha Natasha binti zulkifli Sure, could change your name accordingly in Account settings, and then when you are done, could you send us a message letting us know to support@openlearning.com?

      • ZDUPB_Nasha_Natasha_bint
      • 5 yrs ago
      • Reported - view

      Alenka Prezelj hello, i already changed to the name that i want which is ZDUPB Nasha Natasha Binti Zulkifli. What do i do next?

      • Customer Success & Onboarding Team Leader at OpenLearning
      • Alenka_Prezelj
      • 5 yrs ago
      • Reported - view

      ZDUPB Nasha Natasha binti zulkifli Hi, I have replied to your e-mail.

      • Morticius
      • 5 yrs ago
      • Reported - view

      Alenka Prezelj same problem here. have changed info, hopefully it helps.  all "dean owensby" needs changed to "Morticius".

      thank you for any help!

      • Customer Success & Onboarding Team Leader at OpenLearning
      • Alenka_Prezelj
      • 5 yrs ago
      • Reported - view

      Morticius Hi, I've regenerated your certificates, you can now download them again. Thanks!

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  • Status Answered
  • 1 Likes
  • 5 yrs agoLast active
  • 7Replies
  • 119Views
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