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How to set up FAQs

Frequently Asked Questions (FAQs) can help answer any possible questions learners might have before joining.

 Step 1

Go to Institution Settings > FAQs.

Step 2

Add your FAQs (it also supports markdown if you need to add any FAQ links).

 

Step 3

Click Save FAQs.

2 replies

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    • Tom_March
    • 5 yrs ago
    • Reported - view

    Hi - so are FAQs not available at the course creator level?

      • Customer Success & Onboarding Team Leader at OpenLearning
      • Alenka_Prezelj
      • 5 yrs ago
      • Reported - view

      Tom March Hi Tom, unfortunately, that's right. But there's a workaround available for you. It's a bit extra work, but here's how you can do that:

      1) Create a page, add it to the left-side menu. (Course setup - Appearance)

      2) Type the questions on the page. 

      3) Create sub-pages with the answers and hyperlink the questions to the answers.

       

       

      Hope this helps! Let me know if you need any further help!

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