17

How do I join a course on OpenLearning?

So you've found a course that interests you but are wondering how to become a part of it? 

For any course, you'll reach a landing page with a big button that says JOIN NOW as shown below:

Click on the button and you can start learning and participating in the course!

If you don't have an account yet, you will be prompted to create one.

If you already have an account, but you haven't logged in yet, you will be prompted to enter your username and password,

50 replies

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    • IASIS
    • 6 yrs agoFri, June 1, 2018 at 12:08 PM UTC
    • Reported - view

    I have the following issue. I have linked my e-course on a website to join, but after pushing the button and creating the account, instead of getting straight in the course the main page of openlearning appears. Also the course is nowhere to be found either in the middle button up right of the page.
    Of course i checked that it is online. Is there a way to join straight in the course without getting in the main page?

      • Customer Success Team
      • emiraldiz
      • 6 yrs agoMon, June 4, 2018 at 2:53 AM UTC
      • Reported - view

      IASIS Hi, Can you please share us the URL to your course, please. We would like to see what's up. Thank you.

      • ZALITA_BINTI_KATMIN
      • 4 yrs agoMon, March 23, 2020 at 1:17 AM UTC
      • Reported - view

      Me too

      • ZALITA_BINTI_KATMIN
      • 4 yrs agoMon, March 23, 2020 at 1:20 AM UTC
      • Reported - view

      The correct link 

      https://bit.ly/2veRTsJ

    • IASIS
    • 6 yrs agoMon, June 4, 2018 at 9:43 AM UTC
    • Reported - view

    Hello,

    Yes sure here it is. https://www.openlearning.com/courses/impe

    I understand that first someone has to register and i completely agree with that, but i think it will be more convenient for users since they press the "join the course" button and the registration pops up for the first time then to be forward in the course automatically. 

    I hope you understand what i am describing!!! 

    If anything you need please ask.

      • Customer Success Team
      • emiraldiz
      • 6 yrs agoTue, June 5, 2018 at 5:17 AM UTC
      • Reported - view

      IASIS Hi, it seems there is a bug. We have informed our technical team to look into it. Thank you for escalating this issue to us.

       

      In the meantime, the temporary solution is for you to tell the students to click on 'Sign Up' instead of 'Join the course'. If they click on Sign Up instead, they will be redirected to your course without going to the main page. Then they can join the course as usual.

       

      Hope this helps. We'll update you in the future once this issue is fixed. :)

    • IASIS
    • 6 yrs agoTue, June 5, 2018 at 12:02 PM UTC
    • Reported - view

    Yes thank you. It does help as a temporary solution. 

    If you have any news about the fix of this issue send me please and of course the whole community :) an update.


    Thank you again glad that i pointed out this bug, because you do a great job.

      • Customer Success Team
      • emiraldiz
      • 6 yrs agoWed, June 6, 2018 at 1:50 AM UTC
      • Reported - view

      IASIS Thank you. And to you too. Yes, will definitely let you know.

       

      All the best!

    • Wajid_Abbasi
    • 6 yrs agoFri, June 29, 2018 at 7:43 AM UTC
    • Reported - view

    please provide me the access code of the adobe photoshop course. how i join?

      • Customer Success & Onboarding Team Leader at OpenLearning
      • Alenka_Prezelj
      • 6 yrs agoFri, June 29, 2018 at 7:52 AM UTC
      • Reported - view

      Wajid Abbasi Hi! 

      You can get the activation code from the course staff. You can contact them by posting a comment or sending them a private message from their profile page. To reach that page, simply click on their name. Please note that some courses are private, and they may not be able to share the code with you.

      Hope this helps! :)

    • Sasha_Alfred
    • 6 yrs agoWed, August 1, 2018 at 12:26 PM UTC
    • Reported - view

    Hi i subscribed to the 3 month upsr package. However when i click "join now" i get the following error message "the email address youre using has not been invited to this course" The course im trying to access is FullAmark upsr package.

    What should i do?

    Kindy help. 

      • Customer Success Team
      • Omnaya_Omar
      • 6 yrs agoWed, August 1, 2018 at 1:52 PM UTC
      • Reported - view

      Sasha Alfred Hi Sasha. We've replied to your email regarding this issue :)

    • NURIN_AQILAH_AMNI
    • 6 yrs agoTue, September 11, 2018 at 2:32 AM UTC
    • Reported - view

    How to know university id?

      • Customer Success & Onboarding Team Leader at OpenLearning
      • Alenka_Prezelj
      • 6 yrs agoTue, September 11, 2018 at 8:43 AM UTC
      • Reported - view

      NURIN AQILAH AMNI Hi Nurin, university ID is your student number. If you don't have one, type in n/a or zeros.

    • Megat_Darwish_Haiqal
    • 6 yrs agoWed, September 12, 2018 at 11:24 AM UTC
    • Reported - view

    I have an issue. I cannot join a course. When I click "Join the course button", it brings me back back to the original page. How I can solve his? I already deactivate my other account and this is a new one. But, the same problem happen. 

      • Customer Success Team
      • Omnaya_Omar
      • 6 yrs agoWed, September 12, 2018 at 1:29 PM UTC
      • Reported - view

      Megat Darwish Haiqal Hi there! Can you please link me to the course you're having trouble with? I'll do my best to help you out!

      • Megat_Darwish_Haiqal_bin
      • 6 yrs agoWed, September 12, 2018 at 1:50 PM UTC
      • Reported - view

      Omnaya Omar 

      This is the link. I hope you can sort this out for me. Thank you.

      https://www.openlearning.com/courses/upm-tamadun-islam-dan-tamadun-asia-titas-

      • Customer Success Team
      • Omnaya_Omar
      • 6 yrs agoWed, September 12, 2018 at 1:57 PM UTC
      • Reported - view

      Megat Darwish Haiqal bin Rozelan  Thank you for the link! It seems to be working just fine. Did you check to make sure you are logged in before clicking the join now button?

      If you need help, you can go here to log in: https://www.openlearning.com/accounts/login/?force=false&redirectTo=https%3A%2F%2Fwww.openlearning.com%2F

      And then come back here and click "join now": https://www.openlearning.com/courses/upm-tamadun-islam-dan-tamadun-asia-titas-

      If you're still having trouble please let me know. I will help you out until the problem is solved :)

      • Megat_Darwish_Haiqal_bin
      • 6 yrs agoWed, September 12, 2018 at 2:25 PM UTC
      • Reported - view

      Omnaya Omar Same things happen. It came back to this page 

      • Customer Success Team
      • Omnaya_Omar
      • 6 yrs agoWed, September 12, 2018 at 2:31 PM UTC
      • Reported - view

      Megat Darwish Haiqal bin Rozelan  Thank you for including a screenshot! I see that you're on mobile. Could you try joining the course on desktop? Perhaps it will work then.

      • Megat_Darwish_Haiqal
      • 6 yrs agoWed, September 12, 2018 at 2:46 PM UTC
      • Reported - view

      Omnaya Omar Nothing change...can you check what is the problem?

      • Customer Success Team
      • Omnaya_Omar
      • 6 yrs agoWed, September 12, 2018 at 3:00 PM UTC
      • Reported - view

      Megat Darwish Haiqal Sure thing. I'll check with our team to see what we can do and get back to you as soon as I can :)

      • Megat_Darwish_Haiqal_bin
      • 6 yrs agoWed, September 12, 2018 at 3:10 PM UTC
      • Reported - view

      Omnaya Omar sure. Thank you so much.

      • Customer Success Team
      • Omnaya_Omar
      • 6 yrs agoWed, September 12, 2018 at 4:15 PM UTC
      • Reported - view

      Megat Darwish Haiqal bin Rozelan Hi there! It looks like there's a problem with the course's landing page. However, you are already registered as a student within the course. Could you try accessing the course via this link? https://www.openlearning.com/courses/upm-tamadun-islam-dan-tamadun-asia-titas-/homepage

      Please let me know if that works!

      • Megat_Darwish_Haiqal_bin
      • 6 yrs agoThu, September 13, 2018 at 5:35 AM UTC
      • Reported - view

      Omnaya Omar its working! Thank you so much Omnaya Omar . You and your team did a great job.

    • CHONG_HUI_QI
    • 6 yrs ago
    • Reported - view

    https://www.openlearning.com/courses/upm-tamadun-islam-dan-tamadun-asia-titas-

     

    Omnaya Omar Me too facing a problem joining TITAS putramoocs. Can anyone help me to sort out what is the problem? I cannot proceed to the TITAS main page. It keeps staying on the openlearning page.

      • Customer Success Team
      • Omnaya_Omar
      • 6 yrs ago
      • Reported - view

      CHONG HUI QI Hi there! This course seems to be having an issue with it's landing page. I have checked and you are already added to the course. Can you try accessing it from this link instead? https://www.openlearning.com/courses/upm-tamadun-islam-dan-tamadun-asia-titas-/homepage

      • CHONG_HUI_QI
      • 6 yrs ago
      • Reported - view

      Omnaya Omar Thank you so much for your help. Yeah I am in the course already. Thanks again

    • Muhammad_Alif_Anwar_Bin
    • 6 yrs ago
    • Reported - view

    I've click on the join now botton but it took me back to the previous page... Its looping on my end

    • NURFARAHIN_JAHRANA
    • 6 yrs ago
    • Reported - view

    hello there it  seems like im having a trouble to join the TITAS group as I have the following issue. I have linked the TITAS group on a website to join, but after pushing the button and creating the account, instead of getting straight in the course the main page of openlearning appears.can anyone help me?

      • Customer Success Team
      • khairulkhairiz
      • 6 yrs ago
      • Reported - view

      Hi NURFARAHIN , can you share with us the Url Link to go that course that you have mentioned?

      • Customer Success Team
      • Omnaya_Omar
      • 6 yrs ago
      • Reported - view

      NURFARAHIN JAHRANA Hi there! Can you try accessing the course via this link? https://www.openlearning.com/courses/upm-tamadun-islam-dan-tamadun-asia-titas-/homepage

    • Amirah_Aishah_Bt_Markom
    • 6 yrs ago
    • Reported - view

    hi, please help me. i cant join this course. i have click "join now" for many times and it still bring me back to the same page. here is the link https://www.openlearning.com/courses/introductiontoentrepreneurship?inCohort=courses/introductiontoentrepreneurship/cohorts/semester120152016

      • Customer Success Team
      • Omnaya_Omar
      • 6 yrs ago
      • Reported - view

      Amirah Aishah Bt Markom Hi there! I have manually enrolled you in the course. You should be able to access it now.

      • Amirah_Aishah_Bt_Markom
      • 6 yrs ago
      • Reported - view

      Omnaya Omar thank you ! by the way, may i know how to enroll into this course because all my other friends have the same issue as me.

      • Customer Success Team
      • Omnaya_Omar
      • 6 yrs ago
      • Reported - view

      Amirah Aishah Bt Markom The course's enrolment seems to be having an issue. We're currently looking into it and will update you when it's been fixed. If your friends are in a rush to join, they can email us at support@openlearning.com with a link to the course and ask us to enrol them for now :)

      • Amirah_Aishah_Bt_Markom
      • 6 yrs ago
      • Reported - view

      Omnaya Omar ahh i see! Alright ! Thankyou so much for helping us ! Waiting for the update from you guys. 

      • Customer Success Team
      • Omnaya_Omar
      • 6 yrs ago
      • Reported - view

      Amirah Aishah Bt Markom Hi again! The enrolment issue should be solved and all users should be able to join by clicking the "join now" button.

      • Amirah_Aishah_Bt_Markom
      • 6 yrs ago
      • Reported - view

      Omnaya Omar alright thankyou !

    • John_Brady
    • 6 yrs ago
    • Reported - view

    Hi... I love this concept! I would like to start BSB42015,when i hit the join now button course i get this message "The email address you are using has not been invited to this course, please check that you are using the correct email address". What am i doing wrong?

      • Customer Success Team
      • Omnaya_Omar
      • 6 yrs ago
      • Reported - view

      John Brady Hi there! Some courses can be set so that only people invited by the course admins via email can join the course. You can ask the course creators to add you to the course but please understand that they may turn you down. You can find information on how to contact the course admins here: https://help.openlearning.com/t/q55w1k/how-do-i-obtain-the-activation-code-for-a-specific-course

      • John_Brady
      • 6 yrs ago
      • Reported - view

      Omnaya Omar Thank you for the reply. Unfortunately, I am not seeing the "who is supporting you" button or an area to place a code into. Attached is what I am seeing. Your help would be very much appreciated.  

      • Customer Success Team
      • Omnaya_Omar
      • 6 yrs ago
      • Reported - view

      John Brady Thank you for the screenshot it's very helpful. I see now that you're on Learn which is a bit different from standard OpenLearning. Could you please link me to the course you're trying to join so I can have a look?

      • John_Brady
      • 6 yrs ago
      • Reported - view

      Omnaya Omar Thanks again! Here is the link. https://learn.com.au/qualifications/bsb42015

      • Customer Success & Onboarding Team Leader at OpenLearning
      • Alenka_Prezelj
      • 6 yrs ago
      • Reported - view

      John Brady Hi John! Unfortunately, Learn.com.au courses have been turned offline by the course creators! We hope you can find something else! Perhaps browse through here?

    • Data Analyst
    • Kato_Nashif_Balitya
    • 3 yrs ago
    • Reported - view

    Hi Members..

    I have failed to know how to acquire the University Code so as to enroll in a Course

    Any Help Please....

    Below are some Attached Pictures.

      • Customer Success & Onboarding Team Leader at OpenLearning
      • Alenka_Prezelj
      • 3 yrs ago
      • Reported - view

      Kato Nashif Balitya Please send an email to support@openlearning.com
      Thanks!

    • JEYAVARTHINI_ANANTHBABU
    • 1 yr ago
    • Reported - view

    I want course fundamental of psychological psychology 

    • Amanda_Cheah
    • 3 wk ago
    • Reported - view

    Help, it never loads and I can get past this point

Content aside

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