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How do I join a course on OpenLearning?

So you've found a course that interests you but are wondering how to become a part of it? 

For any course, you'll reach a landing page with a big button that says JOIN NOW as shown below:

Click on the button and you can start learning and participating in the course!

If you don't have an account yet, you will be prompted to create one.

If you already have an account, but you haven't logged in yet, you will be prompted to enter your username and password,

49 replies

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    • IASIS
    • 5 yrs ago
    • Reported - view

    I have the following issue. I have linked my e-course on a website to join, but after pushing the button and creating the account, instead of getting straight in the course the main page of openlearning appears. Also the course is nowhere to be found either in the middle button up right of the page.
    Of course i checked that it is online. Is there a way to join straight in the course without getting in the main page?

      • Customer Success Team
      • emiraldiz
      • 5 yrs ago
      • Reported - view

      IASIS Hi, Can you please share us the URL to your course, please. We would like to see what's up. Thank you.

      • ZALITA_BINTI_KATMIN
      • 4 yrs ago
      • Reported - view

      Me too

      • ZALITA_BINTI_KATMIN
      • 4 yrs ago
      • Reported - view

      The correct link 

      https://bit.ly/2veRTsJ

    • IASIS
    • 5 yrs ago
    • Reported - view

    Hello,

    Yes sure here it is. https://www.openlearning.com/courses/impe

    I understand that first someone has to register and i completely agree with that, but i think it will be more convenient for users since they press the "join the course" button and the registration pops up for the first time then to be forward in the course automatically. 

    I hope you understand what i am describing!!! 

    If anything you need please ask.

      • Customer Success Team
      • emiraldiz
      • 5 yrs ago
      • Reported - view

      IASIS Hi, it seems there is a bug. We have informed our technical team to look into it. Thank you for escalating this issue to us.

       

      In the meantime, the temporary solution is for you to tell the students to click on 'Sign Up' instead of 'Join the course'. If they click on Sign Up instead, they will be redirected to your course without going to the main page. Then they can join the course as usual.

       

      Hope this helps. We'll update you in the future once this issue is fixed. :)

    • IASIS
    • 5 yrs ago
    • Reported - view

    Yes thank you. It does help as a temporary solution. 

    If you have any news about the fix of this issue send me please and of course the whole community :) an update.


    Thank you again glad that i pointed out this bug, because you do a great job.

      • Customer Success Team
      • emiraldiz
      • 5 yrs ago
      • Reported - view

      IASIS Thank you. And to you too. Yes, will definitely let you know.

       

      All the best!

    • Wajid_Abbasi
    • 5 yrs ago
    • Reported - view

    please provide me the access code of the adobe photoshop course. how i join?

      • Customer Success & Onboarding Team Leader at OpenLearning
      • Alenka_Prezelj
      • 5 yrs ago
      • Reported - view

      Wajid Abbasi Hi! 

      You can get the activation code from the course staff. You can contact them by posting a comment or sending them a private message from their profile page. To reach that page, simply click on their name. Please note that some courses are private, and they may not be able to share the code with you.

      Hope this helps! :)

    • Sasha_Alfred
    • 5 yrs ago
    • Reported - view

    Hi i subscribed to the 3 month upsr package. However when i click "join now" i get the following error message "the email address youre using has not been invited to this course" The course im trying to access is FullAmark upsr package.

    What should i do?

    Kindy help. 

      • Customer Success Team
      • Omnaya_Omar
      • 5 yrs ago
      • Reported - view

      Sasha Alfred Hi Sasha. We've replied to your email regarding this issue :)

    • NURIN_AQILAH_AMNI
    • 5 yrs ago
    • Reported - view

    How to know university id?

      • Customer Success & Onboarding Team Leader at OpenLearning
      • Alenka_Prezelj
      • 5 yrs ago
      • Reported - view

      NURIN AQILAH AMNI Hi Nurin, university ID is your student number. If you don't have one, type in n/a or zeros.

    • Megat_Darwish_Haiqal
    • 5 yrs ago
    • Reported - view

    I have an issue. I cannot join a course. When I click "Join the course button", it brings me back back to the original page. How I can solve his? I already deactivate my other account and this is a new one. But, the same problem happen. 

      • Customer Success Team
      • Omnaya_Omar
      • 5 yrs ago
      • Reported - view

      Megat Darwish Haiqal Hi there! Can you please link me to the course you're having trouble with? I'll do my best to help you out!

      • Megat_Darwish_Haiqal_bin
      • 5 yrs ago
      • Reported - view

      Omnaya Omar 

      This is the link. I hope you can sort this out for me. Thank you.

      https://www.openlearning.com/courses/upm-tamadun-islam-dan-tamadun-asia-titas-

      • Customer Success Team
      • Omnaya_Omar
      • 5 yrs ago
      • Reported - view

      Megat Darwish Haiqal bin Rozelan  Thank you for the link! It seems to be working just fine. Did you check to make sure you are logged in before clicking the join now button?

      If you need help, you can go here to log in: https://www.openlearning.com/accounts/login/?force=false&redirectTo=https%3A%2F%2Fwww.openlearning.com%2F

      And then come back here and click "join now": https://www.openlearning.com/courses/upm-tamadun-islam-dan-tamadun-asia-titas-

      If you're still having trouble please let me know. I will help you out until the problem is solved :)

      • Megat_Darwish_Haiqal_bin
      • 5 yrs ago
      • Reported - view

      Omnaya Omar Same things happen. It came back to this page 

      • Customer Success Team
      • Omnaya_Omar
      • 5 yrs ago
      • Reported - view

      Megat Darwish Haiqal bin Rozelan  Thank you for including a screenshot! I see that you're on mobile. Could you try joining the course on desktop? Perhaps it will work then.

      • Megat_Darwish_Haiqal
      • 5 yrs ago
      • Reported - view

      Omnaya Omar Nothing change...can you check what is the problem?

      • Customer Success Team
      • Omnaya_Omar
      • 5 yrs ago
      • Reported - view

      Megat Darwish Haiqal Sure thing. I'll check with our team to see what we can do and get back to you as soon as I can :)

      • Megat_Darwish_Haiqal_bin
      • 5 yrs ago
      • Reported - view

      Omnaya Omar sure. Thank you so much.

      • Customer Success Team
      • Omnaya_Omar
      • 5 yrs ago
      • Reported - view

      Megat Darwish Haiqal bin Rozelan Hi there! It looks like there's a problem with the course's landing page. However, you are already registered as a student within the course. Could you try accessing the course via this link? https://www.openlearning.com/courses/upm-tamadun-islam-dan-tamadun-asia-titas-/homepage

      Please let me know if that works!

      • Megat_Darwish_Haiqal_bin
      • 5 yrs ago
      • Reported - view

      Omnaya Omar its working! Thank you so much Omnaya Omar . You and your team did a great job.

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