0

Exporting student assessments

Where does the Export of Assess Students go?

I get a message "Please wait while we're exporting..." that displays for a few seconds, then nothing.

6 replies

null
    • Customer Success & Onboarding Team Leader at OpenLearning
    • Alenka_Prezelj
    • 6 yrs agoFri, July 27, 2018 at 7:27 AM UTC
    • Reported - view

    Robert McIntosh Hi! Xlsx or cvs file should pop up for download, however, if your pop-up blocker is enabled, that won't happen. Could you check if that's the case?

    • Robert_McIntosh
    • 6 yrs agoSun, July 29, 2018 at 10:57 PM UTC
    • Reported - view

    Yes, my pop-up blocker was on. It's OK now, thanks :-)

    • Sustainability_Victoria
    • 6 yrs agoWed, October 24, 2018 at 5:09 AM UTC
    • Reported - view

    I am having the same problem. I removed my pop-up blocker and still have not been able to download the assessment results

      • Customer Success & Onboarding Team Leader at OpenLearning
      • Alenka_Prezelj
      • 6 yrs agoWed, October 24, 2018 at 8:23 AM UTC
      • Reported - view

      Sustainability Victoria Hi Victoria! If you aren't already, please use Chrome. If that doesn't help either, you could post the link here, and I will look into what the issue might be. If you prefer, you can also send the link to support@openlearning.com . Thanks!

      • Sustainability_Victoria
      • 6 yrs agoThu, October 25, 2018 at 3:22 AM UTC
      • Reported - view

      Alenka Prezelj thank you! I've been using Chrome and also tried Safari but no luck. Link to the page is here https://www.openlearning.com/assessment/assess?cohort=courses%2Forganisational-carbon-accounting-for-local-government%2Fcohorts%2Fclassof2018&course=courses%2Forganisational-carbon-accounting-for-local-government

      • Customer Success & Onboarding Team Leader at OpenLearning
      • Alenka_Prezelj
      • 6 yrs agoFri, October 26, 2018 at 7:51 AM UTC
      • Reported - view

      Sustainability Victoria Hi Victoria! Hmm, something odd is happening here! I'm able to replicate the issue in your course. Some more testing and investigating will need to be done. I'll keep you posted. Thank you for your patience!

Login to reply

Content aside

  • Status Answered
  • 6 yrs agoFri, October 26, 2018 at 7:51 AM UTCLast active
  • 6Replies
  • 162Views
  • 3 Following