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having trouble submitting answers

Hello,

I am having trouble submitting my answers for two questions in my online writing course. As far as I can tell the answers I am subbmitting seem right, but they are still coming up as incorrect. Please help.

Jess

6 replies

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    • Tawanda_Mutasa
    • 3 yrs ago
    • Reported - view

    Hi Jess,

     

    Thanks for reaching out. Kindly send me the url to the page in question so I can take a look.

     

    Thanks

    • Tawanda_Mutasa
    • 3 yrs ago
    • Reported - view

    @jessica_olsen

     

    I've looked at the page. Everything seems to be in order.

    Please note, the quiz gives you the correct answer whenever you enter an incorrect answer.

      • Jessica_Olsen
      • 3 yrs ago
      • Reported - view

      Tawanda Mutasa 

      I have tried to submit the answers following what it says is the correct answers and it still comes up as incorrect. 

      • Customer Success & Onboarding Team Leader at OpenLearning
      • Alenka_Prezelj
      • 3 yrs ago
      • Reported - view

      Jessica Olsen Hi Jessica, can you please create a screenshot of your answers and together with the page link, send it to support@openlearning.com? We'll be happy to help you from there.
      Thanks!

    • Jessica_Olsen
    • 3 yrs ago
    • Reported - view

    Thank you for your help. The problem was able to be fixed. 

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