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Students: "You do not have permission to view this page"

When my students go to take my course, it comes up with an error message, "You do not have permission to view this page". From my end, my course status is "Online" and Enrollment is "Public". Is there a setting that I'm missing?

8 replies

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    • Customer Success & Onboarding Team Leader at OpenLearning
    • Alenka_Prezelj
    • 5 yrs agoSat, February 22, 2020 at 7:08 PM UTC
    • Reported - view

    Hi Ali, could you please provide the student's name or username, and the link to your course?

    Happy to look into this for you.

      • Ali_Schuler
      • 5 yrs agoMon, February 24, 2020 at 12:39 AM UTC
      • Reported - view

      Alenka Prezelj Thank you! Our course link is https://www.openlearning.com/courses/whale-sense-training-ak-2020

      • Customer Success & Onboarding Team Leader at OpenLearning
      • Alenka_Prezelj
      • 5 yrs agoMon, February 24, 2020 at 8:47 AM UTC
      • Reported - view

      Ali Schuler Hi Ali, Thank you, but I also need the name or username of the affected student(s) to look into this.

      • Customer Success & Onboarding Team Leader at OpenLearning
      • Alenka_Prezelj
      • 5 yrs agoMon, February 24, 2020 at 8:47 AM UTC
      • Reported - view

      Also, is this any page in the course, or a specific one?

      • Ali_Schuler
      • 5 yrs agoMon, February 24, 2020 at 2:34 PM UTC
      • Reported - view

      Alenka Prezelj this is the course homepage

      • Ali_Schuler
      • 5 yrs agoMon, February 24, 2020 at 2:34 PM UTC
      • Reported - view

      Alenka Prezelj can I private message you the student’s name?

      • Customer Success & Onboarding Team Leader at OpenLearning
      • Alenka_Prezelj
      • 5 yrs agoTue, February 25, 2020 at 11:09 AM UTC
      • Reported - view

      Ali Schuler of course. You can also email it to support@openlearning. Please add some context in any of my colleagues pick up the e-mail.

    • Teacher
    • ABANG_ALI_BIN_ABANG_AMIN
    • 5 yrs agoSun, February 23, 2020 at 12:05 AM UTC
    • Reported - view

    Dah naik stress buat tak siap2

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  • Status Solved
  • 5 yrs agoTue, February 25, 2020 at 11:09 AM UTCLast active
  • 8Replies
  • 82Views
  • 3 Following