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Students: "You do not have permission to view this page"

When my students go to take my course, it comes up with an error message, "You do not have permission to view this page". From my end, my course status is "Online" and Enrollment is "Public". Is there a setting that I'm missing?

8 replies

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    • Customer Success & Onboarding Team Leader at OpenLearning
    • Alenka_Prezelj
    • 4 yrs ago
    • Reported - view

    Hi Ali, could you please provide the student's name or username, and the link to your course?

    Happy to look into this for you.

      • Ali_Schuler
      • 4 yrs ago
      • Reported - view

      Alenka Prezelj Thank you! Our course link is https://www.openlearning.com/courses/whale-sense-training-ak-2020

      • Customer Success & Onboarding Team Leader at OpenLearning
      • Alenka_Prezelj
      • 4 yrs ago
      • Reported - view

      Ali Schuler Hi Ali, Thank you, but I also need the name or username of the affected student(s) to look into this.

      • Customer Success & Onboarding Team Leader at OpenLearning
      • Alenka_Prezelj
      • 4 yrs ago
      • Reported - view

      Also, is this any page in the course, or a specific one?

      • Ali_Schuler
      • 4 yrs ago
      • Reported - view

      Alenka Prezelj this is the course homepage

      • Ali_Schuler
      • 4 yrs ago
      • Reported - view

      Alenka Prezelj can I private message you the student’s name?

      • Customer Success & Onboarding Team Leader at OpenLearning
      • Alenka_Prezelj
      • 4 yrs ago
      • Reported - view

      Ali Schuler of course. You can also email it to support@openlearning. Please add some context in any of my colleagues pick up the e-mail.

    • Teacher
    • ABANG_ALI_BIN_ABANG_AMIN
    • 4 yrs ago
    • Reported - view

    Dah naik stress buat tak siap2

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  • Status Solved
  • 4 yrs agoLast active
  • 8Replies
  • 74Views
  • 3 Following