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My platform is not responding and I am unable to download my pages

11 replies

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    • Atikah_Hajar
    • 1 yr agoMon, January 29, 2024 at 4:35 AM UTC
    • Reported - view

    Hi  ,

    I've replied to your email regarding this issue. Please get back to me with the updates in the email.

    Thank you. 

      • MARIE_QUINCY_BEATRICE_NE
      • 1 yr agoThu, February 1, 2024 at 1:16 PM UTC
      • Reported - view

      hi, i already reply could you please do needful thank you 

      • Customer Success & Onboarding Team Leader at OpenLearning
      • Alenka_Prezelj
      • 1 yr agoThu, February 1, 2024 at 1:37 PM UTC
      • Reported - view

       Hi Marie, there's no need to respond in two places, Atikah and I are in the same team. We can continue the conversation via the email. Thank you.

      • MARIE_QUINCY_BEATRICE_NE
      • 1 yr agoThu, February 1, 2024 at 1:44 PM UTC
      • Reported - view

      ok thks you for your precious time, actually i downloaded an image as homework, it is not showing on the platform. 

    • MARIE_QUINCY_BEATRICE_NE
    • 1 yr agoThu, February 1, 2024 at 11:32 AM UTC
    • Reported - view

    Hello it's still not working 

      • Customer Success & Onboarding Team Leader at OpenLearning
      • Alenka_Prezelj
      • 1 yr agoThu, February 1, 2024 at 12:14 PM UTC
      • Reported - view

      Hi Marie, we have responded to the email you sent. Thanks!

    • MARIE_QUINCY_BEATRICE_NE
    • 1 yr agoFri, February 23, 2024 at 3:55 PM UTC
    • Reported - view

    Hi, thankful for helping me the last time, but I am unfortunately having same issues, some courses are not opening. Thank you for your help 

      • Customer Success and Onboarding Associate
      • Ferry_Darmadi
      • 1 yr agoMon, February 26, 2024 at 6:38 AM UTC
      • Reported - view

       

      Thanks for getting in touch.

      Could you please share all the course links that you can't open?

      Many thanks.

      • MARIE_QUINCY_BEATRICE_NE
      • 1 yr agoMon, February 26, 2024 at 8:59 AM UTC
      • Reported - view

      unit 2 prenatal&childhood development & physical development 

      • Customer Success and Onboarding Associate
      • Ferry_Darmadi
      • 1 yr agoTue, February 27, 2024 at 6:39 AM UTC
      • Reported - view

       

      Thanks for reporting this.

      I can see a page setting that might prevent you from accessing this page. I'll contact the course staff to make the changes and send you a separate email about this.

      Many thanks.

    • MARIE_QUINCY_BEATRICE_NE
    • 1 yr agoTue, February 27, 2024 at 12:30 PM UTC
    • Reported - view

    Thanks for needful and your support

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  • 1 yr agoTue, February 27, 2024 at 12:30 PM UTCLast active
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