No email

I've tried login in, but failed as I dont remember my password.  I used the 'forget password function' and the system says an email had been sent to my email.

I checked my mailbox, including the spam folder and didnt receive anything.

I tried logging in using Facebook, and I managed to log in.

However, when i tried to verify my email, the same issue cropped up. I was not able to verify my email.

Anyone can help? 

Thank you

3replies Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
  • Hi there! There is a slight issue with emails at the moment. Our team is diligently working on resolving it as soon as possible :)

    In the meantime, please email us at from your associated OpenLearning email account and we can verify your email and help you reset your password.

      • Stanley Yip
      • Online Learning Designer
      • Stanley_Yip
      • 1 yr ago
      • Reported - view

      Hi @Omnaya Omar,  I notice this has been marked as Solved. Has the email issue been fixed on the platform? Or otherwise? I have multiple learners needing to do update their password to access the platform.

    • Stanley Yip Hi Stanley, we have replied to your e-mail. The learners can send us an email to and we will help them with resetting their password. Thank you!

      Like 1
Like Follow
  • Status Solved
  • 1 yr agoLast active
  • 3Replies
  • 17Views
  • 4 Following