Group setting: Is there any problem?

Hi...This week quite a number of students in my course (as below) complaint about the group task submission i.e. (1) it suddenly appears the students are not in the group, so they cannot perform the submission (but they have join the group since the very beginning).; and (2) for group task, the progress bar of the individual student is no progress when one of the members do the submission.

Kindly advise, is the site undergo any troubleshooting process? Thank you.  




2 replies

    • Customer Success & Onboarding Team Leader at OpenLearning
    • Alenka_Prezelj
    • 4 yrs ago
    • Reported - view

    Hi adiirfan we're not aware of any issues with the group pages, however, we're happy to look into these for you. Could you email us at support@openlearning.com with a name or username of the student(s) that are having problems, and the link to the group task, and we'll take a look at the issue?


      • adiirfan.1
      • 4 yrs ago
      • Reported - view

      Alenka Prezelj Many thanks. I have emailed to the support. Thank you.

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