Hi I can't complete first part as it says 1.1 is not complete but I have answered both questions and there is nothing else to do on the page. I can't go to part 2 and do the quiz to get certifictate. Can you help me? Thank you Sara Szczepkowski

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  • Hi Sara Szczepkowski ,

    Thank you for contacting OpenLearning Customer Success!


    We checked on the mentioned page of the course "Focus area 1.1 Proficient & HALT" which you have not completed and verified that this page has no issues with it.


    You simply have to watch 2 videos from start to finish and 2 Quizzes need to be answered in this part.


    What I believe you have missed out on is clicking on one of the videos, as it has a white background to it, which makes it harder to spot if you scroll down too quickly :)


    Hope this helps!

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