Hi Azlinda binti Othman

Thank you for contacting OpenLearning's customer success team.

We are currently experiencing a higher volume of inquiries and will endeavour to respond in a timely manner.

Please note - there are currently technical issues that have caused slow loading times on OpenLearning's platform along with certificate issuance delays. 

We are currently working on a fix and will update you on this as soon as possible.

We appreciate your patience in advance.

Kind regards,

Customer Success Team