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Blank Page / Unable To Login

Hello I have an issue regarding my Open Learning. It seems that when I click the link to go to Open Learning, it directs me to a blank page (as per the attachment). I can't login unless I receive an email straight from my teachers in which they include the link but even so, I still couldn't load anything once I log in (as per the second attachment). I had to search for the Open Learning Help Community in order for me to get here. There are no problems with my Internet connection or my Wi-Fi and there isn't anything wrong with my laptop (MacBook Air) as I can access other websites perfectly. I tried using my sister's laptop and my phone and it is accessible on both. Hoping to hear from your team soon as I need to use my laptop for my assignments. 

Thank you. 

2 replies

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    • Nurin_Yasmin
    • 3 yrs ago
    • Reported - view

    To add, I have refreshed the website countless of times but it still shows the same thing for me. I have tried restarting my laptop many times too but no results.

    • Customer Success Team
    • Omnaya_Omar
    • 3 yrs ago
    • Reported - view

    Hi Nurin! Thanks for getting in touch. Could you please try the following?

    • Access the page using a different browser (our website works best on Google Chrome but trying any other browser may help as well!)
    • Access the page using an incognito window.

    Please let me know if the issue persists.

Content aside

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