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status completion bug

Hi there, 
I have completed all the activities in the modules however the status of the activities "what you will learn in this module" and the module wrap up keep saying they haven't been completed even though they have so I can't receive my certificate of completion.

thanks

3 replies

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    • Customer Success and Training Specialist
    • Balasandar
    • 3 days agoThu, March 6, 2025 at 3:26 AM UTC
    • Reported - view

     Hi @ned_bylsma, Thank you for reaching out to OpenLearning Customer Success. I have checked the pages and found no issues with completion. I suggest you try again. If you're still having trouble with completion after reviewing both incomplete pages, please let me know. Additionally, you might want to try accessing the site using a different browser if you encounter problems with your current one. 

     

    I have shared your course, the "My Progress" page, and the URLs for the two incomplete pages below:

    My progress: https://www.openlearning.com/progress/?course=csu/courses/three-rivers-udrh-telehealth&student=nedbylsma-ssmo5y

    Page 1- https://www.openlearning.com/csu/courses/three-rivers-udrh-telehealth/what_you_ll_learn_in_this_module/?cl=1

    Page 2 - https://www.openlearning.com/csu/courses/three-rivers-udrh-telehealth/1556589015327/what_you_ll_learn_in_this_module/?cl=1

      • Ned_Bylsma
      • 3 days agoThu, March 6, 2025 at 4:47 AM UTC
      • Reported - view

      Hi   ,
      Thanks for your response, I'm still having trouble with it and tried opening it in another browser however it still didn't work.

      • Customer Success and Training Specialist
      • Balasandar
      • 3 days agoThu, March 6, 2025 at 6:34 AM UTC
      • Reported - view

      Hi,I have reviewed both pages, and it looks like the progress has been checked. If you encounter this issue again, please try scrolling to the bottom of the page, clicking with your mouse, and refreshing the page. If those steps don’t work, feel free to reach out to us so we can assist you. I hope this resolves your issue.

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Content aside

  • 3 days agoThu, March 6, 2025 at 6:34 AM UTCLast active
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