Hi Genesis King Tomas  ,
 

Thanks for reporting this! We tested the certificate download on our end, and while it took a few moments to load, the download was successful.

Since the page is hanging for you, it may be due to a browser caching issue. Please try the following troubleshooting steps:

• Open the link in a Private / Incognito window.

• Try using a different browser (like Chrome, Firefox or Edge).

• Clear your browser's cache and cookies.

Please let us know if you still run into trouble after trying these steps! You may also send an email and share the screenshot of the error to support@openlearning.com.