Unable to access the content of my lecture notes and exercises.

It would seem that I can't receive the notes and exercises on my end but I'm able to review the content courses without trouble. It would show an small empty page with 'comments loading'.

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  • Hi there Mashal! I'm having a bit of trouble understanding your problem. Is there a specific page not loading? Or are the pages working but not the comments? 

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  • Same here unable to access content, the view and edit tab all gone. it happened to all courses I created. Please help. tq

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    • UPPP SPD Hi there! I just checked one of your courses and it seems to be working perfectly on my end. Could you link me to one that you've seen the problem occur on? I'll try my best to help you out!

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      • UPPP SPD
      • UPPP_SPD
      • 1 yr ago
      • Reported - view
    • UPPP SPD Hmm I'm not running into any problems. Could you perhaps take a screenshot of what it looks like for you?

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      • UPPP SPD
      • UPPP_SPD
      • 1 yr ago
      • Reported - view

      Omnaya Omar 

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    • UPPP SPD Thank you! That is definitely not happening on my end. Could you try accessing your course on a different web browser and let me know if that works?

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      • UPPP SPD
      • UPPP_SPD
      • 1 yr ago
      • Reported - view

      Omnaya Omar it works on ipad and android mobile phone.

      But doesn't appear on macbook and imac, I do all the editing on imac.

      I tried 3 browsers; Google chrome, Safari, Firefox no luck :(

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    • UPPP SPD Thank you so much for all of your input. I'm going to look further into this issue and get back to you as soon as I find an answer. I really appreciate your patience!

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  • i also unable to open my lecturer notes and activity. it only show 'comments loading' when i try to open it

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    • Noratika latif  Hi there Noratika! Can you please link me to the page that is causing you trouble? Could you also include a screenshot of what the problem looks like for you? I'll try my best to figure out what's wrong.

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    • Noratika latif  Thank you very much! I can't seem to replicate your issue. The page is working fine on my end. Could you try using a different web browser and let me know if that works?

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  • The same goes to me "comments loading...." Hope it is going to be fix soon ;)

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      • Teuku Emiraldi
      • Customer Success Team
      • emiraldiz
      • 1 yr ago
      • Reported - view

      adiirfan  Noratika latif  Hi, the issue is already fixed. You should be able to access to contents now. :)

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      • adiirfan
      • building surveyor
      • adiirfan
      • 1 yr ago
      • Reported - view

      Teuku Emiraldi yup, it works well now ;)

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  • Status Solved
  • 1 Likes
  • 1 yr agoLast active
  • 21Replies
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