The videos can't be played hence I have problem completing the course.

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  • Hi there! Thank you for reporting this in. We've let the course staff know about the issues, and we'll update you as soon as they resolve them.

    Thanks!

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    • Alenka Prezelj Thank you.Hope the issue can be resolved asap. Thanks again.

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  • Alenka Prezelj any updates on the issue.

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    • Thiagaletchumi Unfortunately, we are still waiting for course creators to fix the issue. Rest assured, we will update you as soon as it is resolved.

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  • Hye sorry to bother. But is there any way the admin can help me to complete the course despite the videos that can't be played. 

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    • Thiagaletchumi Hi there! You're not a bother, not at all! Actually, thank you for a reminder. We've been waiting for the course staff to get back to us (we contacted them when you first reached out) but they still haven't fixed the issue. :( I'm now investigating what else we can do for you. I'll get back to you when I know more.

      I'm really sorry this is taking so long, I really wish I could be more helpful!

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    • Thiagaletchumi Hi again, the issue has been resolved, the dead videos don't track towards progress anymore. Now you just have to post a comment on https://www.openlearning.com/courses/teaching-by-design/managing_cognitive_load/ and you'll be done.

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    • Alenka Prezelj Thank you so much. 😍 You've been really helpful and now I am really glad that I can complete the course. Looking forward to join more courses under open learning. Thank you again 🤗

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    • Thiagaletchumi You're very welcome. I'm glad it's finally resolved! :)

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  • Status Fixed
  • 6 mths agoLast active
  • 9Replies
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