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Cant load my course

kindly assist, i could not load the course page. 

3 replies

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    • Charles_Sebastian
    • 3 yrs ago
    • Reported - view

    Hi JingLing

     

    We are aware of this situation and the team is working and planning diligently to help with this situation. Please bear with us.

     

    We will be in touch once this is fully solved.

     

    For now estimated time (is not immediate) unfortunately.

     

    In the meantime, please find the troubleshooting steps below;
    Clear browsing history/cache
    Try from a different browser (i.e Firefox, Internet Explorer)
    Also, attempt via safe mode/incognito mode
    Reboot computer
    Try also accessing from a different internet connection, please

    Hope this helps!

    • Charles_Sebastian
    • 3 yrs ago
    • Reported - view

    Hi JingLing
     

    Could you help us do a quick test now and let us know if it's working for you?

    We have indeed released a final fix, which seems to get all our platform content up and running.

    Looking forward to hearing from you!

    • JingLing
    • 3 yrs ago
    • Reported - view

    Yes it is solved. The portal and everything is working  fine from my end. Thank you so much! 

Content aside

  • Status Fixed
  • 3 yrs agoLast active
  • 3Replies
  • 15Views
  • 2 Following