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Video progress cannot be dragged

Hello, when I wanted to watch a video to learn, I found that the video could not drag the progress bar. I switched browsers and mobile phones and found that this problem still exists.The same problem occurs with videos from other courses.

4 replies

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    • ronsilvosa
    • 2 yrs ago
    • Reported - view

    Hi JIA Thanks for reaching out.

    Could you please confirm if you're referring to being able to forward the video instead of watching it from start to finish?

    If not, kindly provide a screenshot or clip of what you are referring to for us to investigate it further.

    I look forward to your response. Thank you.

      • JIA_SIJIA
      • 2 yrs ago
      • Reported - view

      Ronald Silvosa Hi, I means watching it from start to finish. 

      Cannot drag progress bar

      b19d125b079a665a4ece6473c939b6a4
      • ronsilvosa
      • 2 yrs ago
      • Reported - view

      JIA Hi, thanks for getting back. Yes, it's not possible to skip the video as it's been set up that you're required to watch it from start to finish in order for you to receive the completion mark for that video/activity.

      I hope this helps, but let me know if you have other questions.

      • JIA_SIJIA
      • 2 yrs ago
      • Reported - view

      Ronald Silvosa Okay, Thank u😀

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  • Status Answered
  • 2 yrs agoLast active
  • 4Replies
  • 18Views
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