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Problem viewing files/docs

Hi, I have a problem viewing documents posted by my course instructors. This sign always appears whenever I want to view the documents. Please advise me on how to overcome this issue, thanks!

3 replies

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    • Nandan_Das
    • 3 yrs ago
    • Reported - view

    Hi Joshua,

     

    Thank you for your email.

     

    Thank you for sharing the screenshot of the error. Could you kindly share the direct course URL link where you are facing this problem? Please let us know which OS and browser you are using.

     

    Looking forward to your response.

    —

    Kind regards,

    Nandan Das

    Customer Success & Onboarding Advocate

    Level 2, 235-239 Commonwealth Street

    Surry Hills NSW 2010, Australia

    • Joshua_Yong
    • 3 yrs ago
    • Reported - view

    Hi, the problem has been rectified already. I guess it was caused by some software update. 

    • Nandan_Das
    • 3 yrs ago
    • Reported - view

    Hi Joshua,

    Thank you for confirming back that it is working fine.

     

    Kind regards,

    Nandan

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  • Status Answered
  • 3 yrs agoLast active
  • 3Replies
  • 13Views
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