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Students getting notifications that they have completed only first module of course

This query refers to the course I facilitate:  Developing Leadership Presence Class of 2021

We are in the fifth week of this course and a number of the students are receiving emails from OpenLearning that they have only completed the first activity of the course when they have actually completed many more.  Is there something I've done incorrectly as the facilitator that is prompting these emails to be sent to the students?

Many thanks for your help.

1 reply

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    • Customer Success and Onboarding Associate
    • Ferry_Darmadi
    • 2 yrs ago
    • Reported - view

    Hi Merida,

    Thanks for getting in touch.

    This might be caused by Learner digests.

    Learner digests are weekly emails to learners that show them where they have left off in the course and what pages are next. This is a useful tool for keeping learners informed and engaged in the course. 

    You could disable this feature by following the steps in this article:

    https://help.openlearning.com/t/y7wrwc/what-are-learner-digests-and-how-do-i-send-them-out

    *Please note in Step 3, instead of tick, you should untick the box to disable it.

    Hope this helps and please let me know if you have any further questions. 

Content aside

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