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Students cannot download files

I used the File widget and uploaded a document for students. It worked, but now they have this error. When I try to download it gives me the same error. 

 

It does not matter if I upload a PDF or Word document. Same error, for all courses. 

1 reply

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    • Customer Success & Onboarding Team Leader at OpenLearning
    • Alenka_Prezelj
    • 4 yrs agoThu, May 7, 2020 at 8:32 AM UTC
    • Reported - view

    Hi Sorana, I noticed that at least some of your PDFs filenames include characters such as ă. Could you try renaming one of these files to include only letters that exist in English and then upload it again? 
    Please let me know if this solves the issue.

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Content aside

  • 4 yrs agoThu, May 7, 2020 at 8:32 AM UTCLast active
  • 1Replies
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