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Unable to Play the Video to complete the Course

Hi, I am May, i am facing a challenge on this page where the video doesn't play even though i click and also despite clearing cache and cookies and using different browser. It affects my completion as it will be shown incomplete course. Kindly advise the necessary steps to have this video working. This is the link : https://www.openlearning.com/courses/csc318/javascript_an_introduction/?cl=1

Appreciate your support and assistance. Thank you.

4 replies

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    • Customer Success & Onboarding Team Leader at OpenLearning
    • Alenka_Prezelj
    • 2 yrs ago
    • Reported - view

    Hi May, thank you for reporting this in. We're currently looking into this and we'll update you when it's resolved.

    Your patience is much appreciated.

    • CHlian
    • 2 yrs ago
    • Reported - view

    Hi Alenka, is there any updates? 

    Thank you.

      • Customer Success & Onboarding Team Leader at OpenLearning
      • Alenka_Prezelj
      • 2 yrs ago
      • Reported - view

      Lian Chye Hong Hi! Unfortunately, no. We have contacted the course staff 5 times via email and phone to no avail. Due to this unresolved issue, we were forced to turn the course offline. If anything changes, we will let you know. We're really sorry about this!

      • CHlian
      • 2 yrs ago
      • Reported - view

      Alenka Thank you on the updates. Hope it can be revived back soon.

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  • Status Answered
  • 2 yrs agoLast active
  • 4Replies
  • 24Views
  • 2 Following