log in issue

I have logged in to the platform. Then I clicked the notifications tags. I was automatically logged out and go to the log in and password page.

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  • Hi there! Has this issue continued to occur? Or were you successfully able to stay signed in the next time you attempted it?

  • It is strange. Some learners liked my comment in a course. So I clicked the notification to see what's happening. It will direct me to the log-in page. I could not go to the comment. In fact I am LOGGED IN as I see my profile pic at the right upper corner. I am still logged in. I could go to communities and view my courses page.

    But there is a bug obviously regarding the notification redirecting. 

    • Siu Yan Xavier Tam Thank you for that info. I can't seem to replicate it on my end. Could you possibly take a screen recording of this for us? I can pass it on to our development team so that they may look into any possible bugs.

  • At first, I clicked the notification. Then it redirected me to the log-in page.

    But it seems the problem is fixed now.


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  • Status Fixed
  • 1 yr agoLast active
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