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Status:Offline

Hello,

 

After I log in the landing page shows: - Status: Offline and there is a light blue 'button' that also says:- Offline but it won't respond so I can't access my modules. Anyone know if this is a software bug please? Thanks 

7 replies

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    • Customer Success Team
    • Omnaya_Omar
    • 6 yrs agoWed, October 10, 2018 at 12:52 PM UTC
    • Reported - view

    Hi there! Could you please provide a screenshot of the problem? And if it's happening in a specific course, could you also include a link? I'll do my best to help you out!

    • Dazza
    • 6 yrs agoWed, October 10, 2018 at 8:55 PM UTC
    • Reported - view

    Hello Omnaya,

     

    Thanks for your reply - yes I'll attach a screenshot (Safe Ministry online Induction) and the URL:  https://www.openlearning.com/courses/safe-ministry-online-induction

     

    Regards

    Darryl

    offline_111018
      • Customer Success & Onboarding Team Leader at OpenLearning
      • Alenka_Prezelj
      • 6 yrs agoThu, October 11, 2018 at 11:40 AM UTC
      • Reported - view

      Hi Darryl, we replied to your e-mail. Thank you!

    • Dorothy_Brooks
    • 6 yrs agoThu, October 11, 2018 at 12:42 AM UTC
    • Reported - view

    I'm having the same issue

      • Dorothy_Brooks
      • 6 yrs agoThu, October 11, 2018 at 12:48 AM UTC
      • Reported - view

      Dorothy Brooks https://www.openlearning.com/courses/safe-ministry-online-induction

      • Customer Success & Onboarding Team Leader at OpenLearning
      • Alenka_Prezelj
      • 6 yrs agoThu, October 11, 2018 at 10:41 AM UTC
      • Reported - view

      Dorothy Brooks Hi Dorothy, the course has been taken offline by the course creators. We are checking with them to see if this has been done by mistake, and we'll get back to you shortly.

    • Customer Success & Onboarding Team Leader at OpenLearning
    • Alenka_Prezelj
    • 6 yrs agoFri, October 12, 2018 at 8:57 AM UTC
    • Reported - view

    Hi everyone!

    We've just received an update from sMR. They were doing a massive update to the course, and had to temporarily turn the course offline during this process. 

    The course is now back online.

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  • Status Solved
  • 6 yrs agoFri, October 12, 2018 at 8:57 AM UTCLast active
  • 7Replies
  • 129Views
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