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New Teach users cannot create an account

From Adam:

I’m getting an error when I try to join a course on Teach and create an account:

 The same thing happens on Sunway – so it might be happening on all custom domain institutions

We haven’t had any new subscribers for Teach in the past week and we have quite a few portals on custom domains now so it could explain why some people are having trouble signing up for courses.

 

BUFF-2778

1 reply

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    • twig_nguyen
    • 5 yrs ago
    • Reported - view

    This was an issue with code failing to detect Singaporean IPs (and possibly others)
     

    Fix has been released

Content aside

  • Status Fixed
  • 3 yrs agoLast active
  • 1Replies
  • 129Views
  • 2 Following