New Teach users cannot create an account

From Adam:

I’m getting an error when I try to join a course on Teach and create an account:

 The same thing happens on Sunway – so it might be happening on all custom domain institutions

We haven’t had any new subscribers for Teach in the past week and we have quite a few portals on custom domains now so it could explain why some people are having trouble signing up for courses.



1 reply

    • twig_nguyen
    • 5 yrs ago
    • Reported - view

    This was an issue with code failing to detect Singaporean IPs (and possibly others)

    Fix has been released

Content aside

  • Status Fixed
  • 3 yrs agoLast active
  • 1Replies
  • 130Views
  • 2 Following