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'Load More" issue

I have created a study group and requested the students to upload the assignments into the group. However, when I click "load more" at the end of the page, the assignments submitted are not appearing. Please help.

6 replies

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    • Eddie_Tan_Ti_Tjih
    • 6 yrs agoWed, June 13, 2018 at 3:45 AM UTC
    • Reported - view
    • Adrian
    • 6 yrs agoWed, June 13, 2018 at 3:58 AM UTC
    • Reported - view

    Hi Eddie, Thanks for sending that link through. I have been able to load more assignments on my end and seems to be working fine. Was this for a specific study group? 

    Also have you tried using a different web browser? Google Chrome is preferred.

    • Eddie_Tan_Ti_Tjih
    • 6 yrs agoWed, June 13, 2018 at 4:48 AM UTC
    • Reported - view

    Hi Adrian,

    Yup, I am using Google Chrome. 

    It is in a specific study group that I have created, Eddie_Labelling. A document with print screens is attached for your reference. It can only load once when I click load more. the second attempt will load with no show. 

    • Eddie_Tan_Ti_Tjih
    • 6 yrs agoWed, June 13, 2018 at 5:43 AM UTC
    • Reported - view

    Hi Adrian,

    I think I have identified the "issue". Usually the "load more" will disappear at the end of the comments. I found out that the "load more" is still there for the uploaded documents page even though it is the end of the page, this caused me thinking that there might be some assignments that were unable to load just now. I have contacted the students and found out that they haven't submitted the assignments. Sorry for the hassle, my bad.

    • Adrian
    • 6 yrs agoWed, June 13, 2018 at 6:29 AM UTC
    • Reported - view

    Hi Eddie,

    Thanks for that! That’s great news, however we will still pass this on to the Development Team to fix this issue as it may confuse other users.

    Please let us know if you have any other issues.

      • Eddie_Tan_Ti_Tjih
      • 6 yrs agoWed, June 13, 2018 at 7:11 AM UTC
      • Reported - view

      Adrian . That is all at the moment, thank you for your assistance.:)

Content aside

  • Status Solved
  • 6 yrs agoWed, June 13, 2018 at 7:11 AM UTCLast active
  • 6Replies
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