Error message when trying to access the course

Jade_Ruaya
updated 4 yrs ago
9replies
Solved

Hi,

I received an invitation to an OpenLearning group via email and get an error message ("Something went wrong...") when I try to access it. I've tried de-/re-activating my account so far, and waiting for a few hours. I have an existing OpenLearning account from a previous attempt at the same course, if that helps.

Thanks

- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 5 yrs ago
- Reported - view
Hi Jane, could you please post the link to the course you're referring to? Thanks!
- Jade_Ruaya
  
  5 yrs ago
  
  Reported - view
  Alenka Prezelj Hi Alenka, I ended up getting access to the new course (ECON2101) after unenrolling from a previous one, though I'm not entirely certain that was the cause because the previous course was run in 2016. In any case, it's fixed now. Thanks!
- Sharjeel_Waris
- 5 yrs ago
- Reported - view
I have the exact same issue, what did you do? ECON2101?
- Jade_Ruaya
  
  5 yrs ago
  
  Reported - view
  Sharjeel Waris Yeah it was ECON2101. I was also enrolled in ECON1101 so I unenrolled from it, and then I got access to ECON2101 *shrug*
- Deb_M
  
  4 yrs ago
  
  Reported - view
  Jade Ruaya How do you unenroll from a course please? Thank you.
- Customer Success Team
  
  Omnaya_Omar
  
  4 yrs ago
  
  Reported - view
  Deb M Hi there! Thanks for getting in touch. You can find the instructions you're looking for on this page: https://help.openlearning.com/t/h4p5fj/how-do-i-leave-a-course
- Deb_M
  
  4 yrs ago
  
  Reported - view
  Omnaya Omar Success! Thank you very much.
- Norsyakirah_binti_zulkar
- 5 yrs ago
- Reported - view
hi. i want to ask. i already done all this exercise but why i not get 100 percent. Is there any exercise that i miss? help me please
- Customer Success & Onboarding Team Leader at OpenLearning
  
  Alenka_Prezelj
  
  5 yrs ago
  
  Reported - view
  Norsyakirah binti zulkarnain Hi, can you please post the link to the course you're referring to?