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Ferry Darmadi
Customer Success
Ferry_Darmadi
Customer Success and Onboarding Associate
Jakarta
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Joined
Mon Aug 23 02:35:56 UTC 2021
381
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8
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Latest Posts
Re: Question 2 in module 1.1 5G Technology Fundamental
@M HAFIZ Z Thanks for the update. Could you please try to log out to clear your current session? After that please log in, delete the current answer, and then try to fill in the answer again.…
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
1 yr ago
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Re: Question 2 in module 1.1 5G Technology Fundamental
Hi M. Hafiz, Thanks for getting in touch. I think it should be working now. Please refresh the page and kindly give it a try again. Hope this helps.
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
1 yr ago
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Re: Change primary email address
Hi Min Heun, Thanks for getting in touch. To solve this issue, please kindly follow the steps in the article below:…
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
1 yr ago
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Re: About File
Hi Kuang Wen, Thanks for getting in touch. This issue is resolved with the latest mobile app version, please try to check if there is an update for your current version. Many thanks.
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
1 yr ago
1
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Re: 1.3 still showing incomplete while i did all activities
Hi Jabumathenjwa, Thanks for getting in touch. To complete page 1.3, you are required to submit a post or an answer in this section as per the screenshot below:…
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
1 yr ago
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Re: Stuck on a quiz question
@Sonia singh Thanks for the update. Yes, the completion of all the crosswords is required. OpenLearning provides the learning platform for organisations and individuals to teach their courses.…
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
1 yr ago
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Re: Stuck on a quiz question
@Sonia singh Thank you for reaching out to us. We have received your email and will continue the conversation through that, thank you.
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
1 yr ago
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Re: emerging leaders in construction
@Alex hartgrove Hi Alex, Great news! The issue is resolved now. Please refresh the page, give it another try, and kindly let us know if you still can't download the file. Many thanks.
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
1 yr ago
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Re: emerging leaders in construction
@Alex hartgrove Thanks for the confirmation. The link was working a few days ago and it's not working now. We've contacted the course staff and asked them to amend these issues.…
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
1 yr ago
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Re: emerging leaders in construction
@Alex hartgrove I believe you should get a doc file when clicking the button. Are you getting a different file? Please advise.
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
1 yr ago
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Re: emerging leaders in construction
@Alex hartgrove Seems the URL is pointing toward your local C drive and under the download folder. Please check the download folder and let us know if you can see the downloaded file.
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
1 yr ago
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Re: Reset comments on pages
@Janny Chen You're welcome. Have a great day ahead.
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
1 yr ago
Ask the Community
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Re: emerging leaders in construction
@Alex hartgrove I've done a quick test using your account and was able to download the file. Please confirm that you are clicking the button as per the screenshot below:…
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
1 yr ago
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Re: Reset comments on pages
Hi Janny, Thanks for getting in touch. If you are the course staff or admin, you can delete or hide anyone's comment. A learner can delete their own comment only.…
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
1 yr ago
1
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Re: Emerging leaders in construction
Hi Alex, Thank you for reporting this. We've contacted the course staff and asked them to amend these issues. As soon as we hear back from them, we will update you again via email.…
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
1 yr ago
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Re: Spoiler style
@Janny Chen You're welcome. Have a great week ahead.
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
1 yr ago
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Re: Spoiler style
@Janny Chen Thanks for the confirmation. It's not possible to change the font size of the spoiler heading at the moment. Please let us know if you have any further questions.
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
1 yr ago
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Re: Spoiler style
Hi Janny, Thanks for getting in touch. Yes, you can change the display by using the Source Code feature in the text widget as described in the article below: https://help.openlearning.…
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
1 yr ago
Ask the Community
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Re: Cannot access my course
Hi Veronica, Thanks for getting in touch. I can see you've been enrolled in the MPU3193 FALSAFAH DAN ISU SEMASA, SEMESTER 2, 2022/2023 course. However, the course is already closed by the course…
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
1 yr ago
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Re: Audiobook Advantage – incorrect videos in Module 1
Hi Suzie, Thanks for getting in touch. OpenLearning provides the learning platform for organisations and individuals to teach their courses. If you have any platform or technical issues,…
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
1 yr ago
1
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Re: ASSESSMENTS PERCENTS NOT INCREASE/FULL
Hi Ahmad, Thank you for reporting this. There is an issue on this page and we've contacted the course staff and asked them to amend this issue. As soon as we hear back from them,…
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
1 yr ago
1
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Re: Big Data & Analytics in Business
Hi Kevin, Thanks for getting in touch. There is only one activity left to do which is: Page 1. Before we start - The Big Picture Activity: watch the video as per the screenshot below: Hope this helps.
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
1 yr ago
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Re: What is my body language saying? - last video not working
Hi Mikayla, Thanks for getting in touch. I've done a quick test and was able to play the video in both Chrome and Firefox. Please check if you need to update your browser to the latest version and…
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
1 yr ago
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Re: Module 1.1, 1.1a and 1.2 are not loading
Hi Naomi, Thanks for getting in touch. I've replied to your email for the same issue with some suggestions. Please give it a try and let's continue the discussion over email. Many thanks.
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
1 yr ago
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Re: No Certificate Supplied
Hi Jemima, Thanks for getting in touch. We've also replied to your email for the same question and let's continue the discussion over email if you have any further questions for us. Many thanks.
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
1 yr ago
Report an Issue
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