Ferry Darmadi's Profile - OpenLearning Help Community

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Re: My platform is not responding and I am unable to download my pages
@MARIE QUINCY BEATRICE NELLAN Thanks for getting in touch. Could you please share all the course links that you can't open? Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 1 yr ago
- Report an Issue
- Reported - view
Re: Cannot Obtain the Certificate As the Module 34 is not being Marked as Completed
@Samarakoon Mudiyanselage Sanuri Dinusha Thanks for the confirmation and glad to hear that. Have a great weekend. Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 1 yr ago
- Report an Issue
- Reported - view
Re: Course content not loading ECA online
@Peter Gotttschlich Glad to hear that, Peter. Have a great day ahead.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 1 yr ago
- Report an Issue
- Reported - view
Re: Cannot Obtain the Certificate As the Module 34 is not being Marked as Completed
Hi Samarakoon, Thanks for the confirmation. Before I escalate this to the engineering team, could you please try to log out, log back in again, and then try to click on the link at the bottom of the…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 1 yr ago
- Report an Issue
- Reported - view
Re: Cannot Obtain the Certificate As the Module 34 is not being Marked as Completed
Hi Samarakoon, Thanks for getting in touch. Could you please share your mobile type (iOS or Android) and OpenLearning mobile app version that you are using? Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 1 yr ago
- Report an Issue
- Reported - view
Re: I tried to access the course but it's not loading.
Hi M. Hamed and Peter, This issue should be resolved now. Please clear the caches, refresh the page, and then try to access the content again on that page.…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 1 yr ago
- Report an Issue
- Reported - view
Re: Course content not loading ECA online
@Peter Gotttschlich Thanks for waiting. The issue is resolved now. Please clear the caches, refresh the page, and then try to access the content again on that page.…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 1 yr ago
- 1
- Report an Issue
- Reported - view
Re: Course content not loading ECA online
@Peter Gotttschlich Thanks for sharing the link. We will investigate this further. We'll get back to you again once there is an update. Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 1 yr ago
- Report an Issue
- Reported - view
Re: Course content not loading ECA online
Hi Peter, Could you please share the page link or the page name for this one so we can test it from our side? Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 1 yr ago
- Report an Issue
- Reported - view
Re: I tried to access the course but it's not loading.
@Peter Gotttschlich and M. Hamed, Could you please share the page link for this one so we can test it from our side? Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 1 yr ago
- Report an Issue
- Reported - view
Re: I have completed the task but my progress said 0/1
@Noor Jannah binti Bashah Based on the course setting, I can see no certificate will be issued upon completion. OpenLearning provides the learning platform for organisations and individuals to teach…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 1 yr ago
- Report an Issue
- Reported - view
Re: I have completed the task but my progress said 0/1
Hi Noor Jannah, Thank you for waiting. The course provider has removed the tracking for the page. Please let us know if there is anything else we can assist with. Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 1 yr ago
- 1
- Report an Issue
- Reported - view
Re: I have completed the task but my progress said 0/1
@Noor Jannah binti Bashah Thank you for reporting this in. We've contacted the course staff and asked them to amend these issues. As soon as we hear back from them, we will update you.…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 1 yr ago
- Report an Issue
- Reported - view
Re: PMI-ACP course missing
@Edy Farhan Anuar You're welcome. Have a great week ahead.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 2 yrs ago
- Report an Issue
- Reported - view
Re: PMI-ACP course missing
Hi@Edy Farhan Anuar , The course is back online again. Hope this helps and please let us know if you have any further questions.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 2 yrs ago
- Report an Issue
- Reported - view
Re: Platform Problem
Dear Ibu Hardianti, Saya mendapat kabar dari pihak UMS bahwa ada kemungkinan Ini karena pengelola yangg lama domain sudah tidak punya wewenang dan khawatirnya domain tsb sudah tidak dirawat lagi.…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 2 yrs ago
- Report an Issue
- Reported - view
Re: Platform Problem
@Hardianti Saya sedang mencoba menghubungi pihak dari UMS (Universitas Muhammadiyah Surakarta), mungkin ada yang mengetahui siapa yang bisa menghubungi pihak hosting provider untuk domain Anda.…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 2 yrs ago
- Report an Issue
- Reported - view
Re: Platform Problem
@Hardianti Saya sudah mencoba menghubungi beberapa orang di daftar kontak kami dan belum mendapatkan jawaban untuk ini. Nanti siang setelah sholat Jumat,…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 2 yrs ago
- Report an Issue
- Reported - view
Re: Asking for response to my registration to a diversity education in the classroom. Thank you.
Hi Gladys, Thanks for getting in touch. Could you please share the course link that you've registered? Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 2 yrs ago
- Ask the Community
- Reported - view
Re: Platform Problem
@Hardianti There might be an issue in the domain provider for the ucm.ac.id domain. Therefore, we are trying to reach out to the person in charge at Universitas Muhammadiyah to solve this issue.…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 2 yrs ago
- Report an Issue
- Reported - view
Re: Platform Problem
@Hardianti This is still under investigation. Once the root cause is confirmed, we will update you again.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 2 yrs ago
- Report an Issue
- Reported - view
Re: When does a course expire?
Hi Ayesha, Thanks for getting in touch. OpenLearning provides the learning platform for organisations and individuals to teach their courses. If you have any platform or technical issues,…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 2 yrs ago
- Ask the Community
- Reported - view
Re: Unable to
Hi Nicole, Thanks for getting in touch. I've done a quick test and was able to connect the line or rope from the question to the answer as per the screenshot below:…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 2 yrs ago
- Report an Issue
- Reported - view
Re: Memposting tugas
Hi Rizka, Terima kasih sudah menghubungi OpenLearning. Bisa tolong dikirimkan tautan atau link ke halaman yang dimaksud supaya saya bisa cek pengaturannya? Sekedar informasi,…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 2 yrs ago
- Ask the Community
- Reported - view
Re: Download file
@TAN KUANG WEN Thanks for the confirmation. In that case, you could open the web browser on your phone, go to openlearning.com, log in to your account, and then access the course as usual.…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 2 yrs ago
- Report an Issue
- Reported - view

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OpenLearning Help Community

Ferry Darmadi

Re: My platform is not responding and I am unable to download my pages

Re: Cannot Obtain the Certificate As the Module 34 is not being Marked as Completed

Re: Course content not loading ECA online

Re: Cannot Obtain the Certificate As the Module 34 is not being Marked as Completed

Re: Cannot Obtain the Certificate As the Module 34 is not being Marked as Completed

Re: I tried to access the course but it's not loading.

Re: Course content not loading ECA online

Re: Course content not loading ECA online

Re: Course content not loading ECA online

Re: I tried to access the course but it's not loading.

Re: I have completed the task but my progress said 0/1

Re: I have completed the task but my progress said 0/1

Re: I have completed the task but my progress said 0/1

Re: PMI-ACP course missing

Re: PMI-ACP course missing

Re: Platform Problem

Re: Platform Problem

Re: Platform Problem

Re: Asking for response to my registration to a diversity education in the classroom. Thank you.

Re: Platform Problem

Re: Platform Problem

Re: When does a course expire?

Re: Unable to

Re: Memposting tugas

Re: Download file

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