Ferry Darmadi's Profile - OpenLearning Help Community

Latest Posts

Re: Cannot access level 2 : the Topic of Talk the Change: Reflect,record,respond
Hi Maria, Thanks for getting in touch. We’ve received your email regarding the same issue and have already responded. Please follow the suggestions outlined in our reply.…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 wk ago
- Ask the Community
- Reported - view
Re: hi, can some help? i stuck here for few day
Hi Yee Kim, I can see that you’ve now completed the course. Could you please confirm whether this issue is still occurring, or if it has been resolved? Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 3 wk ago
- Report an Issue
- Reported - view
Re: Cannot enter as Course Creator
Hi Siguan, Thanks for getting in touch. We’ve responded to your email regarding the same issue. It appears you are currently enrolled as a learner in the Fundamentals of Gender-Based Violence…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 1 mth ago
- Report an Issue
- Reported - view
Re: Reading Tutor Training - MultiLit
Hi Julie, Thanks for waiting. The issue has been resolved, and it should be working now. Please refresh the page and give it another try again. Kindly let us know if you still see the same issue as…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 1 mth ago
- Report an Issue
- Reported - view
Re: Reading Tutor Training - MultiLit
Hi Julie, Thanks for reporting this. We'll investigate this issue and update you via email later. Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 1 mth ago
- Report an Issue
- Reported - view
Re: CANNOT OPEN ILPT COURSE :https://www.openlearning.com/eltc/courses/english-as-instructional-language-for-preschool-teachers-level-2/talk_the
Hi Nurul, Thanks for getting in touch. You've been enrolled in the English as Instructional Language for Preschool Teachers! Level 2 course and should be able to access the course.…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 1 mth ago
- Report an Issue
- Reported - view
Re: Unable to download certificate
@YE RUIQI Thanks for the confirmation and glad to hear all is sorted out now. Have a great rest of the day.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 2 mths ago
- Report an Issue
- Reported - view
Re: Completed the course but cannot download the certificate
Hi Chen Fujie, This issue has been resolved now, please give it another try and kindly let me know if you still see the same issue as before. Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 2 mths ago
- Ask the Community
- Reported - view
Re: Unable to download certificate
@CHEN FUJIE This issue has been resolved now, please give it another try and kindly let me know if you still see the same issue as before. Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 2 mths ago
- Report an Issue
- Reported - view
Re: Unable to download certificate
@YE RUIQI This issue has been resolved now, please give it another try and kindly let me know if you still see the same issue as before. Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 2 mths ago
- Report an Issue
- Reported - view
Re: Portrait video looks stretched after upload (video widget)
Hi Halimatul, Thanks for getting in touch. Could you please share the page link where I can find the video widget? Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 2 mths ago
- Report an Issue
- Reported - view
Re: sports
Hi there, Thanks for getting in touch. How can I help you today?
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 2 mths ago
- Ask the Community
- Reported - view
Re: Issue with incomplete activity
@Laura Robinson Thanks for the update and glad to hear all is sorted out now. Please let us know if you have any further questions later. Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 4 mths ago
- Report an Issue
- Reported - view
Re: Issue with Incomplete Activity Despite Completion
Hi Faye, Apologise for the delay in responding. I can see you've achieved 100% completion, so I believe this is no longer an issue. Please let us know if you have any other questions. Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 5 mths ago
- Report an Issue
- Reported - view
Re: Your IPv6 interface is down
Hi Sacha, Thank you for reporting this. Your feedback is valuable in helping us continue to improve the user experience on the OpenLearning platform.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 5 mths ago
- Report an Issue
- Reported - view
Re: Bug in micro Award business ethics
Hi Mateo, Thanks for waiting. The issue has been resolved, and you should be able to access module 6 now. Please give it a try and kindly let us know if you still see the same issue as before.…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 8 mths ago
- Report an Issue
- Reported - view
Re: Bug in micro Award business ethics
Hi Mateo, Thank you for reporting this. We're currently investigating the issue and will get back to you as soon as it's resolved. Thank you sincerely for your patience.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 8 mths ago
- Report an Issue
- Reported - view
Re: From feedback to backfeed
Hi Dani, Thanks for getting in touch. I’ve received your email regarding the same reported issue. We’ll continue to provide updates via email moving forward. Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 9 mths ago
- Report an Issue
- Reported - view
Re: Issue with completing course, i have gone though each unit, and reposted new comments, it shows 2/3 on Ayurvedic today, what is missing?
Hi Marilyn, Thanks for getting in touch. I conducted a quick test using your account, and the tracker is now successfully monitoring your progress in submitting the post.…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 11 mths ago
- Report an Issue
- Reported - view
Re: The video is Unavailable
@Husna Liyana You're welcome. Have a great rest of the day.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 11 mths ago
- Report an Issue
- Reported - view
Re: i had finish my assessment and learning but this topic still cannot finish it, please help
Hi Hamirul, Thanks for getting in touch. Could you please share the course link or the course name? Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 11 mths ago
- Report an Issue
- Reported - view
Re: Request for Assistance with Email Permission Settings
Hi Chi Zhang, Thanks for getting in touch. We've replied to your email for the same question. Please let us know if you have any further questions. Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 11 mths ago
- Ask the Community
- Reported - view
Re: Course Progress Not Saving
Hi Catherine, Thanks for getting in touch. I can see the account with your email is not enrolled in any courses yet. If the issue persists, please email us with the course details (course link or…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 11 mths ago
- Ask the Community
- Reported - view
Re: The video is Unavailable
Hi Husna, Thanks for getting in touch. I've done a quick test and was able to play the video. Please try again. If the issue persists, try using Chrome Incognito or Firefox Private Mode to rule out…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 11 mths ago
- Report an Issue
- Reported - view
Re: The MODULE 1 URL has ended and I am unable to access the class
@NURSYAMIMI BINTI HAMZAH Thanks for getting in touch. OpenLearning provides the learning platform for organisations and individuals to teach their courses.…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 11 mths ago
- Report an Issue
- Reported - view

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Welcome to the OpenLearning Help Community!

OpenLearning Help Community

Ferry Darmadi

Re: Cannot access level 2 : the Topic of Talk the Change: Reflect,record,respond

Re: hi, can some help? i stuck here for few day

Re: Cannot enter as Course Creator

Re: Reading Tutor Training - MultiLit

Re: Reading Tutor Training - MultiLit

Re: CANNOT OPEN ILPT COURSE :https://www.openlearning.com/eltc/courses/english-as-instructional-language-for-preschool-teachers-level-2/talk_the

Re: Unable to download certificate

Re: Completed the course but cannot download the certificate

Re: Unable to download certificate

Re: Unable to download certificate

Re: Portrait video looks stretched after upload (video widget)

Re: sports

Re: Issue with incomplete activity

Re: Issue with Incomplete Activity Despite Completion

Re: Your IPv6 interface is down

Re: Bug in micro Award business ethics

Re: Bug in micro Award business ethics

Re: From feedback to backfeed

Re: Issue with completing course, i have gone though each unit, and reposted new comments, it shows 2/3 on Ayurvedic today, what is missing?

Re: The video is Unavailable

Re: i had finish my assessment and learning but this topic still cannot finish it, please help

Re: Request for Assistance with Email Permission Settings

Re: Course Progress Not Saving

Re: The video is Unavailable

Re: The MODULE 1 URL has ended and I am unable to access the class

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