Ferry Darmadi's Profile - OpenLearning Help Community

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Re: Telehealth Course
@Emma I can see you have completed the course now. Please let us know if you have any further questions.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 6 mths ago
- Ask the Community
- Reported - view
Re: STUCK AT WRITING (THEME 2)HEALTH AND WELLBEING-TASK 1 (lets think and write)
@OOI YUEN HUI Thanks for waiting. We've resolved the issue and you have completed the course now. Please let us know if you have any further questions. Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 6 mths ago
- Report an Issue
- Reported - view
Re: Cannot Complete Module 3 Evaluation Survey - Needs Resizing
Hi Jarratt, Thanks for getting in touch. Please try to zoom in or zoom out by pressing CTRL + plus(+) sign or CTRL + minus(-) sign for Windows and CMD + plus(+) sign or CMD + minus(-) sign for Mac.…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 6 mths ago
- Report an Issue
- Reported - view
Re: Why is it showing incorrect?
Hi there, Seems that your account is not enrolled in any courses yet. Could you please share another email that you are using to log in to OpenLearning?…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 6 mths ago
- Report an Issue
- Reported - view
Re: Unable to complete the modules.
@Peng ZhiZhong Thanks for your reply. I can see this part below is missing from your view in the Edge browser: Could you please try using Chrome or Mozilla Firefox browser to test if you can see the…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 6 mths ago
- Report an Issue
- Reported - view
Re: Unable to complete the modules.
Hi ZhiZhong, Thanks for getting in touch. To provide feedback to other learners, please click on other learners' posts, for example, click on the first post: On the pop-up window,…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 6 mths ago
- Report an Issue
- Reported - view
Re: STUCK AT WRITING (THEME 2)HEALTH AND WELLBEING-TASK 1 (lets think and write)
Hi Nina, Thanks for waiting. The issue is resolved and you have completed the course now. Please let us know if you have any further questions.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 6 mths ago
- Report an Issue
- Reported - view
Re: I’M STUCK!
Hi Nina, Thanks for waiting. The issue is resolved and you have completed the course now. Please let us know if you have any further questions.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 6 mths ago
- Report an Issue
- Reported - view
Re: Wont let me finish this course
Hi Ashmita, Thanks for waiting. The issue is resolved and you have completed the course now. Please let us know if you have any further questions.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 6 mths ago
- Report an Issue
- Reported - view
Re: Wont let me finish this course
@Ashmita pokhrel Thanks for getting in touch. I can replicate the issue that you are facing. I'll escalate this to the engineering team for further investigation.…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 6 mths ago
- Report an Issue
- Reported - view
Re: I’M STUCK!
Hi Nina, Thanks for getting in touch. I can replicate the issue that you are facing. I'll escalate this to the engineering team for further investigation. Once fixed, we'll update you again via email.…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 6 mths ago
- Report an Issue
- Reported - view
Re: STUCK AT WRITING (THEME 2)HEALTH AND WELLBEING-TASK 1 (lets think and write)
Hi Nina, Thanks for getting in touch. I can replicate the issue that you are facing. I'll escalate this to the engineering team for further investigation. Once fixed, we'll update you again via email.…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 6 mths ago
- Report an Issue
- Reported - view
Re: Unable to upload audio file
@Mashudu Neshehe Thanks for sharing the image. Could you please confirm the file extension or the complete file name that you are trying to upload?
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 6 mths ago
- Report an Issue
- Reported - view
Re: Unable to upload audio file
Hi Mashudu, Thanks for getting in touch. Could you please share the page link where you can't upload the audio file and if possible also a screenshot of the error message that you are seeing?…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 7 mths ago
- Report an Issue
- Reported - view
Re: Halo kak izin bertanya untuk melihat tugas yang sudah di unggah kemudian di hapus, cara lihatnya bagaimana ya? apakah bisa di recovery?
Hi Salmah, Terima kasih sudah menghubungi OpenLearning. Untuk jawaban yang sudah diunggah kemudian dihapus, jawaban tersebut sudah tidak dapat dikembalikan lagi baik untuk jawaban yang diunggah di…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 8 mths ago
- Ask the Community
- Reported - view
Re: Selecting the course registration button shuts down the app
@Louise Salter You're welcome. Have a great week ahead.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 9 mths ago
- Report an Issue
- Reported - view
Re: Selecting the course registration button shuts down the app
@Louise Salter Thanks for sending us the screenshot. Please try to register via the website using the link below:…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 9 mths ago
- Report an Issue
- Reported - view
Re: My platform is not responding and I am unable to download my pages
@MARIE QUINCY BEATRICE NELLAN Thanks for reporting this. I can see a page setting that might prevent you from accessing this page. I'll contact the course staff to make the changes and send you a…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 9 mths ago
- Report an Issue
- Reported - view
Re: Colleagues can not access their course
Hi Alicia, Thanks for getting in touch. Could you please ask Rosemary Butcher, Karen Luo, and Navjot Gill to email us at support@openlearning.com and share the email address that they were using to…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 9 mths ago
- Report an Issue
- Reported - view
Re: Selecting the course registration button shuts down the app
Hi Louise, Thanks for getting in touch. Could you please share the course link and screenshot of the button to register for the AI & ML short course? Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 9 mths ago
- 1
- Report an Issue
- Reported - view
Re: My platform is not responding and I am unable to download my pages
@MARIE QUINCY BEATRICE NELLAN Thanks for getting in touch. Could you please share all the course links that you can't open? Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 9 mths ago
- Report an Issue
- Reported - view
Re: Cannot Obtain the Certificate As the Module 34 is not being Marked as Completed
@Samarakoon Mudiyanselage Sanuri Dinusha Thanks for the confirmation and glad to hear that. Have a great weekend. Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 10 mths ago
- Report an Issue
- Reported - view
Re: Course content not loading ECA online
@Peter Gotttschlich Glad to hear that, Peter. Have a great day ahead.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 10 mths ago
- Report an Issue
- Reported - view
Re: Cannot Obtain the Certificate As the Module 34 is not being Marked as Completed
Hi Samarakoon, Thanks for the confirmation. Before I escalate this to the engineering team, could you please try to log out, log back in again, and then try to click on the link at the bottom of the…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 10 mths ago
- Report an Issue
- Reported - view
Re: Cannot Obtain the Certificate As the Module 34 is not being Marked as Completed
Hi Samarakoon, Thanks for getting in touch. Could you please share your mobile type (iOS or Android) and OpenLearning mobile app version that you are using? Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 10 mths ago
- Report an Issue
- Reported - view

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Welcome to the OpenLearning Help Community!

OpenLearning Help Community

Ferry Darmadi

Re: Telehealth Course

Re: STUCK AT WRITING (THEME 2)HEALTH AND WELLBEING-TASK 1 (lets think and write)

Re: Cannot Complete Module 3 Evaluation Survey - Needs Resizing

Re: Why is it showing incorrect?

Re: Unable to complete the modules.

Re: Unable to complete the modules.

Re: STUCK AT WRITING (THEME 2)HEALTH AND WELLBEING-TASK 1 (lets think and write)

Re: I’M STUCK!

Re: Wont let me finish this course

Re: Wont let me finish this course

Re: I’M STUCK!

Re: STUCK AT WRITING (THEME 2)HEALTH AND WELLBEING-TASK 1 (lets think and write)

Re: Unable to upload audio file

Re: Unable to upload audio file

Re: Halo kak izin bertanya untuk melihat tugas yang sudah di unggah kemudian di hapus, cara lihatnya bagaimana ya? apakah bisa di recovery?

Re: Selecting the course registration button shuts down the app

Re: Selecting the course registration button shuts down the app

Re: My platform is not responding and I am unable to download my pages

Re: Colleagues can not access their course

Re: Selecting the course registration button shuts down the app

Re: My platform is not responding and I am unable to download my pages

Re: Cannot Obtain the Certificate As the Module 34 is not being Marked as Completed

Re: Course content not loading ECA online

Re: Cannot Obtain the Certificate As the Module 34 is not being Marked as Completed

Re: Cannot Obtain the Certificate As the Module 34 is not being Marked as Completed

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