Ferry Darmadi's Profile - OpenLearning Help Community

Latest Posts

Re: Unable to Complete Task
Hi Firdaus, Thanks for getting in touch. Just to confirm, have you tried to click on the grey empty box to generate a random selector as shown in the screenshot below? If not yet,…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 5 mths ago
- Report an Issue
- Reported - view
Re: Vehicle valuation e-learning course
@Hamzah bin Haji Ahad You're welcome. Have a great week ahead.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 5 mths ago
- Report an Issue
- Reported - view
Re: Complete the tasks but my progress still 96%
@Clive McManus We have received your email for the same issue and already replied as well. Please let us know via email if you have any further questions. Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 5 mths ago
- Report an Issue
- Reported - view
Re: Vehicle valuation e-learning course
@Hamzah bin Haji Ahad I can see there is one unconfigured activity on the Learning Module page. I'll contact the course provider to fix it so you can complete the course.…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 5 mths ago
- Report an Issue
- Reported - view
Re: Vehicle valuation e-learning course
Hi Hamzah, Thanks for getting in touch. I can see you have completed the Knowledge Check Quiz page. Please let us know if you are encountering another issue. Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 5 mths ago
- Report an Issue
- Reported - view
Re: Videos not playing
Hi Mmabatho, Thanks for getting in touch. Could you please send us the page link so we can test the video? Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 5 mths ago
- Report an Issue
- Reported - view
Re: UNABLE TO DOWNLOAD CERTIFICATE
Hi Sharvil, Thanks for getting in touch. I can see you have sent us an email with the same issue. We will update you via email once the video is fixed by the course provider. Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 5 mths ago
- Report an Issue
- Reported - view
Re: Incomplete task
Hi Alfaryna, Thanks for waiting. The issue is resolved now. Please give it another try and kindly let us know if you still see the same issue as before. Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 5 mths ago
- Report an Issue
- Reported - view
Re: Completed all tasks but the mark is 99%
Hi Sharifah, Thanks for waiting. The issue is resolved now. Please give it another try and kindly let us know if you still see the same issue as before. Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 5 mths ago
- Report an Issue
- Reported - view
Re: Unable to print certificate
Hi Asiani, Thanks for getting in touch. Please give it another try again or try to download your certificate by using one of the methods mentioned in the article below: https://help.openlearning.…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 5 mths ago
- Report an Issue
- Reported - view
Re: Completed all tasks but the mark is 99%
Hi Sharifah, Thanks for reporting this. I've escalated this issue to the engineering team so they can fix your progress status on the I'm all ears! page. Once this is fixed, I'll update you again.…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 5 mths ago
- Report an Issue
- Reported - view
Re: Reset Progress or % Course Completed
@Tom Cox To create a new account, please follow the steps in the article below: https://help.openlearning.com/t/y4hdrdr/how-do-i-create-an-openlearning-account Hope this helps.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 5 mths ago
- Ask the Community
- Reported - view
Re: Incomplete task
Hi Alfaryna, Thanks for reporting this. I've escalated this issue to the engineering team so they can fix your progress status on the Task 1: Let's Think & Write page.…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 5 mths ago
- Report an Issue
- Reported - view
Re: STUCK AT GRAMMAR
@EZZATI NURIFFAH BINTI KARIM From the technical point of view, our system matches your answers with the key answers provided by the course provider. If your answer is incorrect or placed in the wrong…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 6 mths ago
- 1
- Report an Issue
- Reported - view
Re: STUCK AT GRAMMAR
@DHAAYAALINY PASUPATHY Thanks for your reply. I can confirm your answers are still incorrect compared to the key answers set by the course providers. I've done a quick test and was able to get the…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 6 mths ago
- Report an Issue
- Reported - view
Re: STUCK AT WRITING (THEME 2)HEALTH AND WELLBEING-TASK 1 (lets think and write)
@OOI YUEN HUI Glad to hear that. Please let us know if you have any further questions. Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 6 mths ago
- Report an Issue
- Reported - view
Re: STUCK AT GRAMMAR
@DHAAYAALINY PASUPATHY Thank you for sending me the link. 1. For page https://www.openlearning.com/eltc/courses/pro-elt-enhance-2-0-/1644550654427/gvt3-self_test_vocabulary/?cl=1,…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 6 mths ago
- Report an Issue
- Reported - view
Re: STUCK AT WRITING (THEME 2)HEALTH AND WELLBEING-TASK 1 (lets think and write)
@MELISSA AP MOSES You have reached 100% completion for this course. Are you still encountering the same issue as before? Please advise.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 6 mths ago
- Report an Issue
- Reported - view
Re: Cannot Complete Module 3 Evaluation Survey - Needs Resizing
@MELISSA AP MOSES You're welcome. Have a great weekend.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 6 mths ago
- 1
- Report an Issue
- Reported - view
Re: Cannot Complete Module 3 Evaluation Survey - Needs Resizing
@MELISSA AP MOSES Thanks for waiting. The issue is resolved and you have completed the course now. Hope this helps.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 6 mths ago
- 1
- Report an Issue
- Reported - view
Re: Cannot Complete Module 3 Evaluation Survey - Needs Resizing
@MELISSA AP MOSES Thanks for the confirmation. I apologise, I was on a different account progress page just now. Yes, I can see the page is not completed yet.…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 6 mths ago
- 1
- Report an Issue
- Reported - view
Re: STUCK AT GRAMMAR
Hi Dhaayaaliny, Thanks for getting in touch. There are 2 Grammar pages that you haven't completed yet in this course. Could you please share the page link so I can give it a try? Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 6 mths ago
- Report an Issue
- Reported - view
Re: Unable to upload document
Hi Sanjay, Thanks for getting in touch. Could you please share the page link so I can give it a try? Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 6 mths ago
- Ask the Community
- Reported - view
Re: Cannot Complete Module 3 Evaluation Survey - Needs Resizing
@MELISSA AP MOSES I can see the page has already been completed by you. Please let us know if you have any further questions. Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 6 mths ago
- Report an Issue
- Reported - view
Re: Cannot Complete Module 3 Evaluation Survey - Needs Resizing
@Jarratt BOYD Thanks for the update. Could you please share the browser name and version number? If you are using Chrome, please help to try using Incognito just to test if you can see the survey…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 6 mths ago
- Report an Issue
- Reported - view

1 2 3 4 5 15

Welcome to the OpenLearning Help Community!

OpenLearning Help Community

Ferry Darmadi

Re: Unable to Complete Task

Re: Vehicle valuation e-learning course

Re: Complete the tasks but my progress still 96%

Re: Vehicle valuation e-learning course

Re: Vehicle valuation e-learning course

Re: Videos not playing

Re: UNABLE TO DOWNLOAD CERTIFICATE

Re: Incomplete task

Re: Completed all tasks but the mark is 99%

Re: Unable to print certificate

Re: Completed all tasks but the mark is 99%

Re: Reset Progress or % Course Completed

Re: Incomplete task

Re: STUCK AT GRAMMAR

Re: STUCK AT GRAMMAR

Re: STUCK AT WRITING (THEME 2)HEALTH AND WELLBEING-TASK 1 (lets think and write)

Re: STUCK AT GRAMMAR

Re: STUCK AT WRITING (THEME 2)HEALTH AND WELLBEING-TASK 1 (lets think and write)

Re: Cannot Complete Module 3 Evaluation Survey - Needs Resizing

Re: Cannot Complete Module 3 Evaluation Survey - Needs Resizing

Re: Cannot Complete Module 3 Evaluation Survey - Needs Resizing

Re: STUCK AT GRAMMAR

Re: Unable to upload document

Re: Cannot Complete Module 3 Evaluation Survey - Needs Resizing

Re: Cannot Complete Module 3 Evaluation Survey - Needs Resizing

Home

Tags