Ferry Darmadi's Profile - OpenLearning Help Community

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Re: Not accepting response
Thanks Madalyn. Our engineers are finalising the fix at the moment. Once it's released, I'll update you again. I apologise for the inconvenience caused by this.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 1 yr ago
- Report an Issue
- Reported - view
Re: Not accepting response
Hi Nouha, Thanks for getting in touch. Could you please share the page link or name so I could take a look? Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 1 yr ago
- Report an Issue
- Reported - view
Re: Telehealth course
@Jason Limbert I could replicate the issue and have escalated this to the engineering team. Once this is fixed, I'll update you again. Thanks, Jason.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 1 yr ago
- Ask the Community
- Reported - view
Re: No submissions remaining
Hi Leila, Terima kasih sudah menghubungi OpenLearning. Bisa tolong dishare link ke kursusnya atau nama kursusnya? Terima kasih.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 1 yr ago
- Report an Issue
- Reported - view
Re: Error download certificate
Hi Norazlinda, Thanks for getting in touch. Could you please share the course link or name so I could take a look? Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 1 yr ago
- 1
- Report an Issue
- Reported - view
Re: API to track student progress
Thanks, Arif.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 1 yr ago
- Suggest a Feature
- Reported - view
Re: Course(Kelas)
Pagi Pak Fikri, Bisa tolong dikirimkan link ke kelasnya atau ke mata kuliahnya untuk saya cek status kelasnya? Apabila kelas ditutup, itu merupakan keputusan dari dosen atau universitas Anda karena…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 1 yr ago
- Ask the Community
- Reported - view
Re: Becoming Mathematicians: Big Ideas to Start strong
Hi Nerys, Thanks for getting in touch. I can see you have already completed all pages in Module 1. If this issue is still valid, please kindly let me know the page name or share the page link so I…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 1 yr ago
- Report an Issue
- Reported - view
Re: groups function
@Kathryn Thanks for your reply. The repeated posts are visible in a number of places due to the setting made by the course provider. If you submit a post in group activity 1,…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 1 yr ago
- Report an Issue
- Reported - view
Re: module 5
Hi Rasyidah, Thanks for getting in touch. By checking the setting, this page is not counted towards your overall course progress, therefore, there is no tick mark once you have answered it correctly.…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 1 yr ago
- Report an Issue
- Reported - view
Re: I have completed all sections but I am locked out of the next module. It says blocked and contact administrator.
Hi Jake, Thanks for getting in touch. Could you please share the course link so I could take a look? Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 1 yr ago
- Report an Issue
- Reported - view
Re: The videos are not working
Hi Jess, Thanks for getting in touch. Could you please share the page link or the course name and the page name/title so I could take a look? Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 1 yr ago
- Report an Issue
- Reported - view
Re: Open Learning to Moodle
@Paul David Thanks, Paul. Have a great day ahead.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 1 yr ago
- Ask the Community
- Reported - view
Re: Open Learning to Moodle
Hi Paul, Thanks for getting in touch. Currently, it's not possible to download the courses in a format where you could then import them to Moodle. The current supported format is only HTML at the…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 1 yr ago
- 1
- Ask the Community
- Reported - view
Re: I can't progress to the next page
Hi Angela, thanks for getting in touch. To be able to access page 8. Let's come back together!, please go to page 7. Let's explore some task ideas and complete either one of the activities/pages as…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 1 yr ago
- Report an Issue
- Reported - view
Re: Hapus riwayat obrolan
@Isnaini Zulkarnain Fitur untuk menghapus dokumen yang diupload siswa masih belum bisa untuk sekarang ini, tapi Anda bisa menyembunyikan postingan tersebut.…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 1 yr ago
- Ask the Community
- Reported - view
Re: SUBMIT SOAL LEBIH DARI 1 KALI
Hi Andi, Terima kasih sudah menghubungi OpenLearning. Bisa tolong dikirimkan tautan(link/URL) ke halaman yang dimaksud supaya saya bisa melihat pengaturan di halaman tersebut? Terima kasih.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 1 yr ago
- Ask the Community
- Reported - view
Re: Looking for the story track
Hi Amy, Thanks for getting in touch. OpenLearning provides the learning platform for organisations and individuals to teach their courses. If you have any platform or technical issues,…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 1 yr ago
- Ask the Community
- Reported - view
Re: PDF cannot be downloaded for editing
Hi Christl, Thanks for getting in touch. Could you please share the page link so I could take a look? Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 1 yr ago
- Report an Issue
- Reported - view
Re: My progress isn't complete even thought i've completed the task already! please help.
@Camelia Edward You're welcome. We'll keep you posted. Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 1 yr ago
- Report an Issue
- Reported - view
Re: My progress isn't complete even thought i've completed the task already! please help.
@Camelia Edward Thanks for reporting this. We've contacted the course staff and asked them to amend these issues. As soon as we hear back from them, we will update you via email. Many thanks.
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 1 yr ago
- 1
- Report an Issue
- Reported - view
Re: Antimicrobial Stewardship Course- The basics
Hi Nicole, Thank you for reporting this in. We've contacted the course staff and asked them to amend these issues. As soon as we hear back from them, we will update you.…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 1 yr ago
- Report an Issue
- Reported - view
Re: Unable to find one question
Hi Nur Azimah, Thanks for getting in touch. I can see you still have 1 incorrect answer. Please kindly try another answer until you get the correct answer.…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 1 yr ago
- Report an Issue
- Reported - view
Re: Course info won't load
@Dhecky Hertonal Terima kasih sudah menghubungi OpenLearning. Saya lihat sertifikat Anda sudah tersedia untuk didownload untuk kursus ini. Silakan pilih salah satu cara yang dijelaskan di artikel…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 1 yr ago
- Report an Issue
- Reported - view
Re: Course info won't load
Hi Steve, thanks for getting in touch. There is a Microsoft Azure outage affecting our services at the moment. Please refresh the page and see if the course is displayed correctly.…
- Customer Success and Onboarding Associate
- Ferry_Darmadi
- 1 yr ago
- Report an Issue
- Reported - view

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Welcome to the OpenLearning Help Community!

OpenLearning Help Community

Ferry Darmadi

Re: Not accepting response

Re: Not accepting response

Re: Telehealth course

Re: No submissions remaining

Re: Error download certificate

Re: API to track student progress

Re: Course(Kelas)

Re: Becoming Mathematicians: Big Ideas to Start strong

Re: groups function

Re: module 5

Re: I have completed all sections but I am locked out of the next module. It says blocked and contact administrator.

Re: The videos are not working

Re: Open Learning to Moodle

Re: Open Learning to Moodle

Re: I can't progress to the next page

Re: Hapus riwayat obrolan

Re: SUBMIT SOAL LEBIH DARI 1 KALI

Re: Looking for the story track

Re: PDF cannot be downloaded for editing

Re: My progress isn't complete even thought i've completed the task already! please help.

Re: My progress isn't complete even thought i've completed the task already! please help.

Re: Antimicrobial Stewardship Course- The basics

Re: Unable to find one question

Re: Course info won't load

Re: Course info won't load

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