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Ferry Darmadi
Customer Success
Ferry_Darmadi
Customer Success and Onboarding Associate
Jakarta
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Joined
Mon Aug 23 02:35:56 UTC 2021
405
posts
54
likes received
8
followers
Latest Posts
Re: No submissions remaining
@Andhika Dian Pratama Terima kasih atas link-nya. Untuk bagian ini, pembuat mata pelajaran ini sudah mengalokasikan 20 kesempatan untuk menemukan jawaban yang benar untuk 20 pertanyaan.…
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
2 yrs ago
Thu, August 24, 2023 at 12:39 AM UTC
Report an Issue
Reported - view
Re: Can only access first 2 parts of Module 7 in Big Ideas to Start Strong
Hi Corina, Thanks for getting in touch. I can see you have completed all pages in Module 7. Do you still encounter any issues that we could assist with?
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
2 yrs ago
Wed, August 23, 2023 at 8:45 AM UTC
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Re: No submissions remaining
@tuktara sumarno putri Terima kasih atas link-nya. Untuk bagian ini, pembuat mata pelajaran ini sudah mengalokasikan 20 kesempatan untuk menemukan jawaban yang benar untuk 10 pertanyaan.…
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
2 yrs ago
Wed, August 23, 2023 at 8:36 AM UTC
Report an Issue
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Re: Hapus riwayat obrolan
@LUTHFIA JILAN AZZA IXTYARTO Terima kasih sudah menghubungi OpenLearning. OpenLearning menyediakan platform pembelajaran yang dapat digunakan oleh organisasi atau individual untuk mengajarkan kursus…
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
2 yrs ago
Wed, August 23, 2023 at 8:16 AM UTC
Ask the Community
Reported - view
Re: Broken link
Hi Hayley, Thanks for reporting this. We will contact AWC staff to rectify or replace the broken links. Once this is resolved, we'll update you again via email. Many thanks.
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
2 yrs ago
Mon, August 21, 2023 at 9:48 AM UTC
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Re: Not saving posts
@Nicole Whalen Thanks for your reply. There is a restriction on page 4: To be able to access page 4. Let's come back together and dig into the syllabus!,…
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
2 yrs ago
Mon, August 21, 2023 at 9:44 AM UTC
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Reported - view
Re: MODULE NOT DETECTED AS COMPLETED
Hi Ammarah, Thanks for getting in touch. Just to confirm, are you referring to the Antimicrobial Stewardship Course: The Basics! course? If yes, I can see you have completed all pages in Module 1 and…
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
2 yrs ago
Fri, August 18, 2023 at 8:01 AM UTC
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Re: Not saving posts
Hi Nicole, Thanks for getting in touch. Could you please share the course link or name and I'll take a look? Many thanks.
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
2 yrs ago
Fri, August 18, 2023 at 7:53 AM UTC
Report an Issue
Reported - view
Re: Page not completed
Hi James, Thank you for reporting this. There is one activity that wasn't configured yet. We've contacted the course staff and asked them to amend these issues.…
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
2 yrs ago
Thu, August 17, 2023 at 5:38 AM UTC
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Re: Big Ideas - not saving
Hi Sharon, Thanks for getting in touch. For your account, I can see there are a number of pages in Module 4 that are not completed yet. To check which pages are not completed yet and to gain 100%…
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
2 yrs ago
Wed, August 16, 2023 at 3:36 AM UTC
Ask the Community
Reported - view
Re: Big Ideas to Start Strong Across K-6 Module 6
Hi Tamara, Thanks for getting in touch. To be able to access Module 6, you should complete all the pages in Module 5. I can see there is one page that is not completed yet: 3.…
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
2 yrs ago
Tue, August 15, 2023 at 4:53 AM UTC
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Re: Telehealth Module ~ 2 (Telehealth Modalities)
Hi Maddison, Thanks for getting in touch. OpenLearning provides the learning platform for organisations and individuals to teach their courses. If you have any platform or technical issues,…
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
2 yrs ago
Tue, August 15, 2023 at 4:40 AM UTC
Report an Issue
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Re: Not accepting response
@Shannon Webber Thanks for waiting. The issue is resolved now. Please give it another try and kindly let us know if you still see the same issue as before. Many thanks.
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
2 yrs ago
Fri, August 11, 2023 at 5:17 AM UTC
1
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Re: Not accepting response
@Shannon Webber Thanks for sharing the page links. I could replicate the issues and have escalated this to the engineering team for further investigation. Once this is resolved, I'll update you again.…
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
2 yrs ago
Thu, August 10, 2023 at 3:32 AM UTC
1
Report an Issue
Reported - view
Re: Not accepting response
@Shannon Webber Thanks for getting in touch. Could you please share the page link or name so I could take a look? Many thanks.
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
2 yrs ago
Thu, August 10, 2023 at 2:33 AM UTC
Report an Issue
Reported - view
Re: Telehealth Course
@Rebecca Vegter Thanks for the confirmation. Have a great week ahead.
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
2 yrs ago
Wed, August 9, 2023 at 10:39 AM UTC
Ask the Community
Reported - view
Re: Telehealth course
Hi Jason, Thanks for waiting. The issue is resolved now. Please give it another try and kindly let us know if you still see the same issue as before. Many thanks.
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
2 yrs ago
Wed, August 9, 2023 at 10:38 AM UTC
Ask the Community
Reported - view
Re: Not accepting response
Hi Nouha and Madalyn, Thanks for waiting. The issue is resolved now. Please give it another try and kindly let us know if you still see the same issue as before. Many thanks.
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
2 yrs ago
Wed, August 9, 2023 at 10:38 AM UTC
Report an Issue
Reported - view
Re: Not accepting response
Thanks Madalyn. Our engineers are finalising the fix at the moment. Once it's released, I'll update you again. I apologise for the inconvenience caused by this.
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
2 yrs ago
Wed, August 9, 2023 at 3:39 AM UTC
Report an Issue
Reported - view
Re: Not accepting response
Hi Nouha, Thanks for getting in touch. Could you please share the page link or name so I could take a look? Many thanks.
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
2 yrs ago
Wed, August 9, 2023 at 2:22 AM UTC
Report an Issue
Reported - view
Re: Telehealth course
@Jason Limbert I could replicate the issue and have escalated this to the engineering team. Once this is fixed, I'll update you again. Thanks, Jason.
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
2 yrs ago
Tue, August 8, 2023 at 8:07 AM UTC
Ask the Community
Reported - view
Re: No submissions remaining
Hi Leila, Terima kasih sudah menghubungi OpenLearning. Bisa tolong dishare link ke kursusnya atau nama kursusnya? Terima kasih.
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
2 yrs ago
Thu, August 3, 2023 at 10:32 AM UTC
Report an Issue
Reported - view
Re: Error download certificate
Hi Norazlinda, Thanks for getting in touch. Could you please share the course link or name so I could take a look? Many thanks.
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
2 yrs ago
Mon, July 24, 2023 at 10:20 AM UTC
1
Report an Issue
Reported - view
Re: API to track student progress
Thanks, Arif.
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
2 yrs ago
Mon, June 26, 2023 at 7:08 AM UTC
Suggest a Feature
Reported - view
Re: Course(Kelas)
Pagi Pak Fikri, Bisa tolong dikirimkan link ke kelasnya atau ke mata kuliahnya untuk saya cek status kelasnya? Apabila kelas ditutup, itu merupakan keputusan dari dosen atau universitas Anda karena…
Ferry Darmadi
Customer Success
Customer Success and Onboarding Associate
Ferry_Darmadi
2 yrs ago
Mon, June 26, 2023 at 3:23 AM UTC
Ask the Community
Reported - view
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