Alenka Prezelj's Profile - OpenLearning Help Community

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Re: AGSM Negotiation Fundamentals is failing to load content
@Leticia Tolson Hi Leticia, I'm afraid the issue will need to be resolved by the course staff at UNSW. We have emailed them asking them to tend to this and as soon as we hear back,…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Global Settings
@Reid Ready Training If you would like your student to be able to continue only after they have completed the previous section, you will need to set up your course as self-paced.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 3 yrs ago
- Suggest a Feature
- Reported - view
Re: All answer are incorrect
Hi Fathi, we have replied to your email. Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Coursework link
Hi Tiffany! Which service are you referring to? PetCloud? MadPaws?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 3 yrs ago
- Report an Issue
- Reported - view
Re: I have taken an autism course up to 83% but then could not re-enter. How do I get my old account?
Hi Maldiah, can you please email us to support@openlearning with the link to the course? Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Not able to open modules
@Alvin Tang Hi Alvin! What you're showing me is not your progress. This course is set up a bit strangely, so you can ignore that. Your progress is here: https://www.openlearning.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 3 yrs ago
- 1
- Report an Issue
- Reported - view
Re: Not able to open modules
@Alvin Tang Hi Alvin! Yes, your current progress is 47%. To check the details, you should click on the green/white progress bar. (direct link here) There you will see that the next page for you to…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 3 yrs ago
- Report an Issue
- Answer
- Reported - view
Re: Not able to open modules
Hi Alvin, the course is still online so there should be no issue. Can you please share the screenshot of the issue? Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 3 yrs ago
- Report an Issue
- Reported - view
Re: cant access class
Hi Stephanie! You might be able to get the activation code from the course staff. You can contact them by sending them a private message from their profile page.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Unable access video on pain
Hi @Asmita the issue has been fixed - there is now a new video you can watch to complete the page.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 3 yrs ago
- Ask the Community
- Reported - view
Re: No icon active on the assessment part
@Noor Azman Bin Ibrahim Hello, unfortunately, OpenLearning is not at liberty to share the correct answers with you, but feel free to reach out to the course facilitator. Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 3 yrs ago
- Report an Issue
- Reported - view
Re: No icon active on the assessment part
Hi there! We're aware there is currently a slight technical issue with the quizzes when accessed on mobile. Fortunately, there is a workaround! The best thing to do is enable desktop mode on your…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 3 yrs ago
- 1
- Report an Issue
- Reported - view
Re: Unable access video on pain
@Asmita Adhikari Thank you for the link. I see what you mean. I have now contacted the course staff and asked them to update the videos. As soon as they fix the issue, we will let you know.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 3 yrs ago
- Ask the Community
- Reported - view
Re: Cannot Play a video as it says video has not been configured
Hi @Abhinil Mathew ! Is this the page you're referring to? https://www.openlearning.com/rajasthanroyals/courses/foundation-course/price/?cl=1 I tested the video and was able to play it.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Video for pain
Hi Sarah! Can you please post the link to that page? Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Unable access video on pain
Hi Asmita, can you please post the link to the page you're referring to? I'm happy to look into the issue for you. Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 3 yrs ago
- Ask the Community
- Reported - view
Re: Videi
Hi there! Could you please post the link to the page you are referring to? I'll be happy to look into the issue. Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Missing Video
Hi there! Thank you for reporting this in. We've notified the course staff about the dead video. We'll let you know as soon as they fix this issue. Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 3 yrs ago
- Report an Issue
- Reported - view
Re: COVID SAFE sports coaches and officials certification
Hi Tracie! Unfortunately this course is at its enrolment limit, hence the error. This means that the Course Administrator has reached their plan limit for the maximum number of learners.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 3 yrs ago
- Report an Issue
- Reported - view
Re: What Facebook knows about you. ( COURSE)
@Elizabeth Omweno Hi Elizabeth, sorry, this particular courses does not offer a certificate.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Course Completion Issue
@Roman Hi Roman! Unfortunately, the Introduction to Entrepreneurship course does not offer a certificate.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Can't Access MAIA COVID Course
@Alan Wroblewski Hi Alen, if you are referring to this course, I'm afraid the issue is the same as above - they have reached their number of enrolments.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 3 yrs ago
- Report an Issue
- Reported - view
Re: MEPAP 1
Hi @Sherry ! OpenLearning provides the learning platform for organisations and individuals to teach their courses. If you have any platform or technical issues, you can always ask us!…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 3 yrs ago
- Ask the Community
- Reported - view
Re: Videos not playing on my computer.
@Sarah M Hopkins Glad the videos are working for you! P.S. Restarting your computer will not lose your course progress overall. The only thing you'd lose whatever you're working on on the current…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 3 yrs ago
- Report an Issue
- Reported - view
Re: Course Completion Issue
@Roman Which course are you referring to?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 3 yrs ago
- Report an Issue
- Reported - view

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Welcome to the OpenLearning Help Community!

OpenLearning Help Community

Alenka Prezelj

Re: AGSM Negotiation Fundamentals is failing to load content

Re: Global Settings

Re: All answer are incorrect

Re: Coursework link

Re: I have taken an autism course up to 83% but then could not re-enter. How do I get my old account?

Re: Not able to open modules

Re: Not able to open modules

Re: Not able to open modules

Re: cant access class

Re: Unable access video on pain

Re: No icon active on the assessment part

Re: No icon active on the assessment part

Re: Unable access video on pain

Re: Cannot Play a video as it says video has not been configured

Re: Video for pain

Re: Unable access video on pain

Re: Videi

Re: Missing Video

Re: COVID SAFE sports coaches and officials certification

Re: What Facebook knows about you. ( COURSE)

Re: Course Completion Issue

Re: Can't Access MAIA COVID Course

Re: MEPAP 1

Re: Videos not playing on my computer.

Re: Course Completion Issue

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