Alenka Prezelj's Profile - OpenLearning Help Community

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Re: Problem with going to the next topic from module 2 please help me out!!
@Hemanshu Hegde The problem has been resolved. Have a great day!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Report an Issue
- Reported - view
Re: 3. Understanding course pages
As for the flow from page to page, there are Next buttons on the right bottom of each page.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Guide: Content & Activities
- Reported - view
Re: 3. Understanding course pages
@Andrea Montgomerie-Williams Hi Andrea, I'm not sure I understand your query. What you mean by "topic"? In general, there can be multiple pages inside a module.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Guide: Content & Activities
- Reported - view
Re: Problem with going to the next topic from module 2 please help me out!!
Hi @Hemanshu Hegde ! There is an empty widget on this page preventing you from completing it. I've let the course staff know and asked them to fix the issue. We'll let you know once it is fixed.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- 1
- Report an Issue
- Reported - view
Re: Facing an issue because the video is not opening
Hi Vinita, can you please post the link to the page with the issue? I'll be happy to look into the issue further.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Ask the Community
- Reported - view
Re: Bug
@MOHAMAD SAYUTI BIN MAT MIN Did you click on Next and Post?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Certificate
@Alysha Dania Hi, unfortunately there is no certificate for this course, at least not through OpenLearning. Sometimes some courses offer one from outside,…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Ask the Community
- Reported - view
Re: showing incomplete progress on a page even though there's nothing else left to do on that
@fazni susila Hi Fazni, can you please send us an email to support@openlearning.com? We'll help you from there. Thank you!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Report an Issue
- Reported - view
Re: How can I change my name? What's the difference between my profile name and display name?
@EGCP Induction Yes. Follow the instructions above on how to change display name.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- My Profile
- Reported - view
Re: HELP WITH MODULE 1
Hi Sharon, can you please post the link to the course you're referring to? Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Help in module 2. I have completed image 1 of 2A and posted it but it does not move on to image 2 but says I haven’t written in image 1.
Hi Denise, can you please post the link to the course you're referring to? Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Report an Issue
- Reported - view
Re: showing incomplete progress on a page even though there's nothing else left to do on that
Hi Akshay, it seems the issue has been resolved: Please let me know if you need any further assistance!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Random presentation of Multiple Choice widget answers
@Broto Santoso Hi Bronto, feel free to post your suggestion on our Suggest a feature board. Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Ask the Community
- Reported - view
Re: will not update answers
Hi Laura, can you please provide a link to the page you're referring to? I'll be happy to look into the issue. Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Report an Issue
- Reported - view
Re: BIDAYUH (BIATAH) LANGUAGE FOR BEGINNERS ISSUE
@NADIA BINTI JASNI Hi Nadia, the course staff has finally fixed the issue, so you should now be able to complete the course. Please let us know if you have any further questions.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Assessment reports in mobile application android not working
@Waluyo Adi Siswanto Hi Waluyo, great news, the issue has been fixed. Please try again.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Unable to complete Food safety and quality course as I can't complete chapter 1 and chapter 7 assessment. Please check the assessment
Hi Manoj, we have replied to your e-mail.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Ask the Community
- Reported - view
Re: Unable to upload files
Hi Yuni, we're not familiar with any issues with .sav files, however, it is possible. Can you send such a file for further testing?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Widget category: Content and media
@Achmad Vandian Nur Accessible video allows you to have more options, mainly captioning. This feature is coming to OL soon, so stay tuned! :)
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Core Widgets
- Reported - view
Re: Unable to upload files
@Yuni Prihadi Utomo Hi Yuni, please make sure that the filename contains only English letters and numbers, and try again. If that doesn't solve the issue,…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Assessment reports in mobile application android not working
Hi Waluyo, I'm able to replicate the issue you're referring to. I've passed it on to our dev team for further investigation.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Report an Issue
- Reported - view
Re: Bug
Hi Mohammad, in order to complete this page, you also need to post a link in the first box. Please make sure the link is in the http://www. format.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- 1
- Report an Issue
- Reported - view
Re: Add enrollment date range for Student Data export in all classes
@lindsayb Hi Lindsay, thank you for clarifying. I understand your concern. I believe you have separate courses for the branch offices, is that correct? In that case,…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Suggest a Feature
- Reported - view
Re: Add enrollment date range for Student Data export in all classes
Hi Lindsay, thank you for your feedback. We really appreciate it! You are right, it's currently not possible to do that on the portal level, but there are a few workarounds I can offer.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Suggest a Feature
- Reported - view
Re: how to create a blog?
Hi Richard! Unfortunately, it's currently not possible to have two blogs on OpenLearning. However, I can offer a few workarounds. 1) For public blog posts:…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Ask the Community
- Reported - view

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Welcome to the OpenLearning Help Community!

OpenLearning Help Community

Alenka Prezelj

Re: Problem with going to the next topic from module 2 please help me out!!

Re: 3. Understanding course pages

Re: 3. Understanding course pages

Re: Problem with going to the next topic from module 2 please help me out!!

Re: Facing an issue because the video is not opening

Re: Bug

Re: Certificate

Re: showing incomplete progress on a page even though there's nothing else left to do on that

Re: How can I change my name? What's the difference between my profile name and display name?

Re: HELP WITH MODULE 1

Re: Help in module 2. I have completed image 1 of 2A and posted it but it does not move on to image 2 but says I haven’t written in image 1.

Re: showing incomplete progress on a page even though there's nothing else left to do on that

Re: Random presentation of Multiple Choice widget answers

Re: will not update answers

Re: BIDAYUH (BIATAH) LANGUAGE FOR BEGINNERS ISSUE

Re: Assessment reports in mobile application android not working

Re: Unable to complete Food safety and quality course as I can't complete chapter 1 and chapter 7 assessment. Please check the assessment

Re: Unable to upload files

Re: Widget category: Content and media

Re: Unable to upload files

Re: Assessment reports in mobile application android not working

Re: Bug

Re: Add enrollment date range for Student Data export in all classes

Re: Add enrollment date range for Student Data export in all classes

Re: how to create a blog?

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