Alenka Prezelj's Profile - OpenLearning Help Community

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Commenting in course feed doesn't work

https://www.openlearning.com/courses/cclt-foundation/coursefeed When you hit "Reply" to someone, it doesn't work. Instead all the comments go blank and you have to reload the page just to see the…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- 1reply
- 42
- Fixed and Solved Issues
- Fixed
- Fixed
Re: Problem encountered with posting comments to online course for multiple students
@Janelle Cocking nee Burton Awesome!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: ive done 98% not letting me pass
@Michael Choi Hi Michael, can you please share the link to the page so I can take a closer look? Unfortunately, I can't see which page is this from the screenshot.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: i still cannot proceed to the next module
Hi Fatin, we have replied to your other post.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: ive done 98% not letting me pass
Hi Michael, could you please post the link to the page?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Problem encountered with posting comments to online course for multiple students
@AISNSW Hi Kevin, thank you. Could you also ask them to try in an incognito / private browser window? We find that sometimes browser extensions prevent some platform functionalities from working…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: i cannot proceed to the next module 3. i have completed everything in 2.3 module but it’s still stuck. kindly solve the issue please.
@Fatin Ainaa Sofea Binti Mohd Yasim Hi Fatin, I see that you completed the page now, that's awesome. You can now continue with the course.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: i cannot proceed to the next module 3. i have completed everything in 2.3 module but it’s still stuck. kindly solve the issue please.
@Fatin Ainaa Sofea Binti Mohd Yasim Hi, have you clicked on tha button under Learning theory presentation and watched all videos to the last second?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Problem encountered with posting comments to online course for multiple students
@Janelle Cocking nee Burton Hi, could you please post the link to the exact page you're referring to? Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Problem encountered with posting comments to online course for multiple students
Hi Kevin, would you or any of the teachers be able to show me a specific example of a page where they are unable to comment? I tried several pages which these teachers haven't completed yet,…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: please help a student out
@MUHAMMAD ALIFF AIMAN BIN AHMAD Hi Muhammad, you need to complete something on this page: https://www.openlearning.com/courses/social-media-learning/how_people_learning It seems you haven't…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: i cannot proceed to the next module 3. i have completed everything in 2.3 module but it’s still stuck. kindly solve the issue please.
Hi Fatin, could you please post the link to the page you're referring to?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: cannot post comment
Hi Nur Amalina, could you please post the link to the page you're referring to?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: please help a student out
Hi there, can you please post the link to the course you're referring to?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: I DIDN'T GET A TICK
@SYAZWIN FAHZLIN BINTI MOHD FAHRUGHAZI Hi! Please go to https://www.openlearning.com/courses/social-media-learning/social_media_revelution and play all the videos all the way through.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Making a module as a pre-requisite
Hi Yassine! Yes, there is! If you set up your course as "self-paced", they won't be able to proceede to the next module before they have completed the previous one.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Ask the Community
- Reported - view
Re: Mooc ETNIK
Hi Muhammad! "Pending"means that you have completed the task, but your teacher needs to review it. Please allow them a few days for that, and then contact them directly if necessary. Thank you.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Ask the Community
- Reported - view
Re: Video starts from the beginning in the app
Hi Yassine, could you post the link to the page where the video is? Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Ask the Community
- Reported - view
Re: Why can't submit ?
@Teh Jing Wen Hi, the issue has been fixed. You have now completed this page!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Latin Chasuble
@Michele Ruegemer Here is the direct link to the first page: https://www.openlearning.com/courses/latinchasuble/welcome Can you access it?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Latin Chasuble
Hi @Michele Ruegemer ! Have you tried clicking on Modules on the left-side menu?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Why does it still show "incomplete" after I've finished all activities on the page?
@John Duffy Hi John, can you please let us know which pages are you referring to? Then I check if there are technical issues or something else. Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Common Issues
- Reported - view
Re: Incorrect name on certificate
Hi Alex, we have replied to your e-mail! :)
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Ask the Community
- Reported - view
Re: How do I update my profile page?
@Norafiqah Najwa Hi Norafiqah! How big is your file? If it is a huge file and a slow connection, it might take a while to upload. Maybe you can try again?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- My Profile
- Reported - view
Re: How do I toggle hyphenated text?
Hi Nicky, I'm not able to replicate this. Are you using Grammarly or something similar? Maybe that's causing it.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Ask the Community
- Reported - view

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Alenka Prezelj

Commenting in course feed doesn't work

Re: Problem encountered with posting comments to online course for multiple students

Re: ive done 98% not letting me pass

Re: i still cannot proceed to the next module

Re: ive done 98% not letting me pass

Re: Problem encountered with posting comments to online course for multiple students

Re: i cannot proceed to the next module 3. i have completed everything in 2.3 module but it’s still stuck. kindly solve the issue please.

Re: i cannot proceed to the next module 3. i have completed everything in 2.3 module but it’s still stuck. kindly solve the issue please.

Re: Problem encountered with posting comments to online course for multiple students

Re: Problem encountered with posting comments to online course for multiple students

Re: please help a student out

Re: i cannot proceed to the next module 3. i have completed everything in 2.3 module but it’s still stuck. kindly solve the issue please.

Re: cannot post comment

Re: please help a student out

Re: I DIDN'T GET A TICK

Re: Making a module as a pre-requisite

Re: Mooc ETNIK

Re: Video starts from the beginning in the app

Re: Why can't submit ?

Re: Latin Chasuble

Re: Latin Chasuble

Re: Why does it still show "incomplete" after I've finished all activities on the page?

Re: Incorrect name on certificate

Re: How do I update my profile page?

Re: How do I toggle hyphenated text?

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