Skip to main content

Call Us:+612 8294 9686 (AUS) +603 8408 1132 (MY) 622150996914 (IND)

Welcome to the OpenLearning Help Community!

OpenLearning Help Community

Latest Posts

Re: Can no longer add a non-relative URL into navigation menu
Note: the issue might re-occur in other custom domains???
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Status:Offline
@Dorothy Brooks Hi Dorothy, the course has been taken offline by the course creators. We are checking with them to see if this has been done by mistake, and we'll get back to you shortly.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: OpenLearning Module
@Sierra Payne Hi Sierra, due to a technical issue you are unable to get 2/2 on Child abuse page, however, with the help of a little workaround, you were issued a certificate anyway.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Why does it still show "incomplete" after I've finished all activities on the page?
@Nurul 'Ilya Basharuddin Hi Nurul Ilya! Pending or Submitted means that you have successfully done the task and submitted the answer, however, your teacher hasn't reviewed your answers yet.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Common Issues
- Reported - view
Re: Student pending enrolment but is able to join course
@Azlina Zainal Abidin Hi Azlina, I replied to you via e-mail.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Why does it still show "incomplete" after I've finished all activities on the page?
@DHMB-Nasrin Hazirah binti Daud Hi! Could you please post the link to the page you're referring to? Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Common Issues
- Reported - view
Re: OpenLearning Module
Hi Sierra, can you please post the link to the course you're referring to? Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Student pending enrolment but is able to join course
Hi Azlina, it seems the student hasn't verified their e-address that's why it was showing them as pending. I verified their e-address for them, so if you take a look at the student list,…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Inbox flooded
Hi Janina! We're currently having some technical issues with e-mail notifications. We apologize for the inconvenience! If you'd like to stop receiving e-mail notifications for now (but please note…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: I cannot watch the video because format not supported...How can I find solution for this problem
Hi! Can you please post the link to the page you're referring to, so we can take a closer look? Thanks!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: the progress bar do not work properly
@It’s Nadia Hi! Can you please post the link to the page so we can take a closer look? You can also attach the image, and I will try to upload it for you!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: the progress bar do not work properly
@Nur qaidatul aqila Hi! I see that you have reached 100% in Beginner's Guide for Law Course. Congratulations! Could you please tell me what is exactly the issue with Malaysian system of Government…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Thumnails don't work
@Jochem Burghouts I've discussed this with our team, and they agree with you! :) It will be included in one of the future fixes. If you have any further suggestions, feel free to post them here:…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Page Edit - Even for Non-Admins
Hi there! We are aware of this issue, and our team is treating this as a priority task. We'd like to assure you that the students don't have any way of editing the pages.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: “Safer Churches “
Hi Tammy! OpenLearning provides the learning platform for organisations and individuals to teach their courses. If you have any platform or technical issues, you can always ask us!…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Ask the Community
- Reported - view
The order on the landing page

Hey everyone! Perhaps it would make more sense to put the course objective right below "What you will learn" and THEN the line Course outcomes followed by the bullet points. e.g.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- 88
- Suggest a Feature
Re: Thumnails don't work
@Jochem Burghouts I will try my best!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Thumnails don't work
@Jochem Burghouts Hi! You're right, they don't. :( Please e-mail them to support@openlearning.com
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Thumnails don't work
P.S. These courses might come handy: https://www.openlearning.com/education/
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Thumnails don't work
Regarding the landing page: Just to clarify: To edit the landing page you can go to Course setup > General and scroll down to Course Landing Page. This is the page that unenrolled users land to when…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Thumnails don't work
@Jochem Burghouts Strangely, it works for me. Until we figure out why this is happening for you, feel free to send me the thumbnails and I can upload them for you.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Thumnails don't work
@Jochem Burghouts Hi Jochem! I understand the issue with images not rescaling, I'm sure this is a feature that we will have in the future as well. We are still very new.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Thumnails don't work
@Jochem Burghouts Not sure I understand what you mean about the Course outcomes and What you will learn. Could you explain with a screenshot?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Thumnails don't work
@Jochem Burghouts Hi! I see that you were able to upload the thumbnail on the welcome page, but it doesn't look right because it's not the right size. The size should be 480*300 pixels.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Thumnails don't work
Hi Jochem! Could you send the link to your course so we can have a closer look? Also, how big are your images?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs ago
- Fixed and Solved Issues
- Reported - view

1 63 64 65 66 67 73

Back to top

Home

Tags

OpenLearning