Alenka Prezelj's Profile - OpenLearning Help Community

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Re: Access denied
Hi Fatin! Could you please provide more info on this issue? If you want, you can send it to support@openlearning.com . Some examples (student's e-address, link to the course) would be very helpful.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs agoWed, October 3, 2018 at 9:08 AM UTC
- Fixed and Solved Issues
- Reported - view
Re: How can I change my name? What's the difference between my profile name and display name?
@ANIZA ELYA LIYANA BT MDAHSAN Unfortunately, that is not possible.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs agoTue, October 2, 2018 at 10:26 AM UTC
- My Profile
- Reported - view
Re: How can I change my name? What's the difference between my profile name and display name?
You can change it here: https://www.openlearning.com/accounts/account-settings/
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs agoTue, October 2, 2018 at 9:48 AM UTC
- My Profile
- Reported - view
Re: How can I change my name? What's the difference between my profile name and display name?
@ANIZA ELYA LIYANA BT MDAHSAN Hi Aniza! Display name is also called Full name. :) Yours is currently set up as: ANIZA ELYA LIYANA
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs agoTue, October 2, 2018 at 9:46 AM UTC
- My Profile
- Reported - view
Re: the progress bar do not work properly
Hi there! Could you please send us the link to the course you're referring to?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs agoMon, October 1, 2018 at 6:39 AM UTC
- Fixed and Solved Issues
- Reported - view
Re: URL on Menu Changes When Go to Course Setup
Hi there! The issue has been fixed! Have a great day!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs agoThu, September 27, 2018 at 8:25 AM UTC
- Fixed and Solved Issues
- Reported - view
Re: Are OpenLearning courses free?
@Nor Aina Aqilah Binti Khairul Rizal Hi! You might be able to get the activation code from the course staff. You can contact them by sending them a private message from their profile page.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs agoTue, September 25, 2018 at 10:28 AM UTC
- 1
- Choosing Courses
- Reported - view
Re: Openlearning Website not load
@Abdelrahman Abdelhay Azab Have you tried accessing the page using an incognito window? Have you tried with another computer? Or perhaps at home? I am sorry to be asking so many questions but we…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs agoMon, September 24, 2018 at 9:19 AM UTC
- Fixed and Solved Issues
- Reported - view
Re: There's been a mix up...
Hi Amirah, which course are you referring to?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs agoFri, September 21, 2018 at 8:37 AM UTC
- Fixed and Solved Issues
- Reported - view
Re: Paying for PD
Hi Denise! Please follow these steps to hopefully fix this issue: -Log out on both ClassCover and Open Learning -Check your email for a validation email.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs agoThu, September 20, 2018 at 7:40 AM UTC
- Fixed and Solved Issues
- Reported - view
Re: Why does it still show "incomplete" after I've finished all activities on the page?
@DHMB-Nasrin Hazirah binti Daud Hi, the issue has been fixed, and you have now completed the course.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs agoThu, September 20, 2018 at 7:38 AM UTC
- Common Issues
- Reported - view
Re: Sending email reminder to students
Hi Isotta. Unfortunately, for privacy reasons, it's not possible for us to share students' e-addresses. However, as a course admin, you can ask your students to share them with you.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs agoWed, September 19, 2018 at 9:21 AM UTC
- Ask the Community
- Reported - view
Re: Sending email reminder to students
@Isotta Rossoni Hi Isabella, I tested that option too, and it again went to Update tab for me. Still working on the e-mails questions. Talk soon!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs agoTue, September 18, 2018 at 3:14 PM UTC
- Ask the Community
- Reported - view
Re: Sending email reminder to students
Hi Isotta! I received the announcement you posted today to my mailbox. It did not go to Spam, but depending on how your students have set up their e-mail acccounts, it might go under Updates tab.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs agoTue, September 18, 2018 at 11:41 AM UTC
- Ask the Community
- Reported - view
Re: 5. Setting up credentials
@Ian Perry Hi Ian, I just replied to your e-mail. :)
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs agoSun, September 16, 2018 at 7:49 AM UTC
- Guide: OpenLearning Basics
- Reported - view
Re: How to do assessment from student's groups
Also, is this an individual task or group task?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs agoFri, September 14, 2018 at 8:57 AM UTC
- Fixed and Solved Issues
- Reported - view
Re: Unable to finish course (forensic accounting)
@Steve Lord Hi Steve! The issue has been fixed! Have a great day! :)
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs agoFri, September 14, 2018 at 8:54 AM UTC
- Fixed and Solved Issues
- Reported - view
Re: Can no longer add a non-relative URL into navigation menu
Not sure if this is the same bug, but seems similar: https://help.openlearning.com/t/182m1x/cant-create-external-link-on-the-left-side-menu
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs agoFri, September 14, 2018 at 8:40 AM UTC
- 1
- Fixed and Solved Issues
- Reported - view
Re: How to do assessment from student's groups
Hi Aspalila, could you send us the link to the page with the postings so we can take a closer look at the situation?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs agoThu, September 13, 2018 at 7:56 AM UTC
- Fixed and Solved Issues
- Reported - view
Re: Open Learning no longer works with IE 11
Hi Robert! Thank you for reporting this. Our dev team will look into this further!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs agoWed, September 12, 2018 at 7:05 AM UTC
- Fixed and Solved Issues
- Reported - view
Re: How do I join a course on OpenLearning?
@NURIN AQILAH AMNI Hi Nurin, university ID is your student number. If you don't have one, type in n/a or zeros.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs agoTue, September 11, 2018 at 8:43 AM UTC
- Choosing Courses
- Reported - view
Re: How to set a duration for a quiz?
Hi @Sharifah Nadia Syed Khastudin ! Unfortunately, we don't have a feature that would allow a timed quiz.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs agoTue, September 11, 2018 at 8:42 AM UTC
- Ask the Community
- Reported - view
Re: Add option to be notified when a student enrols and when they post assignments.
Hi Diana! Thank you! These two are great suggestions! Though we currently don't have a notification that would notify the course creator when a new student enrolls,…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs agoMon, September 10, 2018 at 9:49 AM UTC
- Suggest a Feature
- Reported - view
Re: i can't upload course feed in pdf form.Access denied for me..
Hi @Sharifah Nadia Syed , could you try to remove the & symbol from the file name, and try again? That should work.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs agoMon, September 10, 2018 at 8:25 AM UTC
- 2
- Fixed and Solved Issues
- Reported - view
Re: Kudos for Posts Not Showing Up
Hi @Chelsea Anorma ! Students get likes when someone likes their comment, but not when someone likes their post (a post made via Post text widget, for example).…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 6 yrs agoThu, August 30, 2018 at 7:46 AM UTC
- Ask the Community
- Reported - view

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Welcome to the OpenLearning Help Community!

OpenLearning Help Community

Alenka Prezelj

Re: Access denied

Re: How can I change my name? What's the difference between my profile name and display name?

Re: How can I change my name? What's the difference between my profile name and display name?

Re: How can I change my name? What's the difference between my profile name and display name?

Re: the progress bar do not work properly

Re: URL on Menu Changes When Go to Course Setup

Re: Are OpenLearning courses free?

Re: Openlearning Website not load

Re: There's been a mix up...

Re: Paying for PD

Re: Why does it still show "incomplete" after I've finished all activities on the page?

Re: Sending email reminder to students

Re: Sending email reminder to students

Re: Sending email reminder to students

Re: 5. Setting up credentials

Re: How to do assessment from student's groups

Re: Unable to finish course (forensic accounting)

Re: Can no longer add a non-relative URL into navigation menu

Re: How to do assessment from student's groups

Re: Open Learning no longer works with IE 11

Re: How do I join a course on OpenLearning?

Re: How to set a duration for a quiz?

Re: Add option to be notified when a student enrols and when they post assignments.

Re: i can't upload course feed in pdf form.Access denied for me..

Re: Kudos for Posts Not Showing Up

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