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Re: I Can't complete my course even though i have done all activities
Hi @Msizi Isaac Manashe , We apologize for the continued delay. I'll send a follow-up email to the facilitator to check on the status of the issue. I'll keep you updated as soon as I hear back.
- Karen_Diaz
- 3 mths ago
- Report an Issue
- Reported - view
Re: The MODULE 1 URL has ended and I am unable to access the class
@Zhang Wanjun , Thank you for your patience. We appreciate you providing the necessary details.It seems the course you were enrolled in ended on August 4, 2024.…
- Karen_Diaz
- 3 mths ago
- Report an Issue
- Reported - view
Re: The MODULE 1 URL has ended and I am unable to access the class
Hi @Zhang Wanjun , Thank you for contacting OpenLearning's Customer Success Team. We'll be glad to check this further, can you kindly share the course link that you are trying to access, please?…
- Karen_Diaz
- 3 mths ago
- Report an Issue
- Reported - view
Re: I Can't complete my course even though i have done all activities
Hi @Msizi Isaac , Thank you for your patience and understanding as we work to resolve the issue with completing your course. We've sent a follow up email to the course facilitator regarding this and…
- Karen_Diaz
- 3 mths ago
- Report an Issue
- Reported - view
Re: I Can't complete my course even though i have done all activities
Hi @Msizi Isaac Manashe , We appreciate you reporting this in. We've tested the course and were able to replicate the issue you encountered with the said activity.…
- Karen_Diaz
- 3 mths ago
- Report an Issue
- Reported - view
Re: I cannot open my course, and I am very confused about it.
Hi @TUOBOYU , Thank you for contacting us. Based on the screenshot you provided, it seems the course staff previously implemented a custom restriction for this page,…
- Karen_Diaz
- 3 mths ago
- Report an Issue
- Reported - view
Re: Says I didn't complete several task , when I did
Hi @malcolmkotze , Thanks for reaching out. We understand your frustration regarding the incomplete status of your course. Rest assured that we are committed to providing assistance and resolving…
- Karen_Diaz
- 3 mths ago
- 1
- Report an Issue
- Reported - view
Re: End-of-course assessment not loading for Micro credential in management for practitioners
Hi @Tia Maria Isabella Ow Thanks for reaching out. We’ve already responded to your email regarding this concern. Please check your inbox for our reply. Have a great day ahead!
- Karen_Diaz
- 4 mths ago
- Report an Issue
- Reported - view
Re: Exploring AI-Powered Course Design Tools on OpenLearning
Hi @Thomas Edision thanks for reaching out. Here are some useful resources to guide you: OpenLearning AI Assistant - AI Course Builder OpenLearning AI Assistant - Content Generator OpenLearning AI…
- Karen_Diaz
- 4 mths ago
- Ask the Community
- Reported - view
Re: How can I delete a course in an Institution so that I can use the url again?
@Hytec Power Inc also, if you maybe want to use the same URL, what we can suggest is, simply delete the current course content and replace it with your new material.
- Karen_Diaz
- 5 mths ago
- Ask the Community
- Reported - view
Re: How can I delete a course in an Institution so that I can use the url again?
Hi @Hytec Power Inc, thanks for reaching out. Unfortunately, the option to completely delete a course from the portal is currently unavailable. However,…
- Karen_Diaz
- 5 mths ago
- Ask the Community
- Reported - view
Re: code
Hi @Kelly Brsakovski Thanks for getting in touch. You might be able to get the activation code from the course staff. You can contact them by sending them a private message from their profile page.…
- Karen_Diaz
- 5 mths ago
- Ask the Community
- Reported - view
Re: How do I get my name changed to reflect full names on the already issued certificates ?
Hi @Mzukisi Anthony, thanks for reaching out. Kindly try these steps: https://help.openlearning.com/t/h7hfsa3/how-do-i-change-the-name-on-my-certificate Please let us know if you need further…
- Karen_Diaz
- 5 mths ago
- Ask the Community
- Reported - view

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