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OpenLearning Help Community

Latest Posts

Re: LKM 111
@Herman Pule Diamonds Hi @Herman Pule Diamonds , We understand your frustration and appreciate your feedback. We're committed to providing personalized assistance and addressing your concerns…
- Karen_Diaz
- 1 yr ago
- Report an Issue
- Reported - view
Re: LKM 111
Hi @Herman Pule Diamonds , Thanks sharing the course name. You may directly contact the course facilitators at: https://www.openlearning.com/u/halimatulsaadiah-palsvm/ or https://www.openlearning.…
- Karen_Diaz
- 1 yr ago
- Report an Issue
- Reported - view
Re: LKM 111
Hi @Herman Pule Diamonds , Thanks for getting in touch. We understand how frustrating it can be to encounter such difficulties accessing the course. Upon checking,…
- Karen_Diaz
- 1 yr ago
- Report an Issue
- Reported - view
Re: completed the video yet keep appear not yet start
Hi @Low Soo Chien , Thanks for reaching out. We'll be glad to check this further, can you kindly share the course link or page link of the video please? We look forward to you response.
- Karen_Diaz
- 1 yr ago
- Report an Issue
- Reported - view
Re: Summative assessment
Hi @malcolmkotze , Thanks for reaching out. To better assist you, could you please share the course or page link of the assessment you're working on? In the meantime,…
- Karen_Diaz
- 1 yr ago
- Report an Issue
- Reported - view
Re: Can't get access to my messages.
Hi @malcolmkotze , Thanks for reaching out. If you’re unable to see the message from the grey bar, your chat might be temporarily disabled. Please ensure your chat is enabled.…
- Karen_Diaz
- 1 yr ago
- Report an Issue
- Reported - view
Re: App doesn’t show that I’ve completed all the necessary courses
Hi @Yvette Tang Yi-Bea , Thanks for the update. We understand that the issue persists, even after trying our recommended solutions. We appreciate all your patience and hard work completing the course.…
- Karen_Diaz
- 1 yr ago
- Report an Issue
- Reported - view
Re: App doesn’t show that I’ve completed all the necessary courses
Hi @Yvette Tang Yi-Bea , Thanks for getting in touch. We understand you're having trouble completing the course on the app. We've tested the app and couldn't replicate the issue.…
- Karen_Diaz
- 1 yr ago
- Report an Issue
- Reported - view
Re: Course certificate
Hi @Norhan Ashraf Hamada , Thanks for sharing the link. I was able to check the course and it seems that, this course does not offer a certificate through OpenLearning.…
- Karen_Diaz
- 1 yr ago
- Ask the Community
- Reported - view
Re: How to complete a course?
Hi @Naqib , Thanks for getting in touch! It seems this course does not offer a certificate through OpenLearning. Before signing up for a course, you can check the Landing Page to see if the course…
- Karen_Diaz
- 1 yr ago
- Ask the Community
- Reported - view
Re: ATO Paying it Forward
Hi @Abbi , Thanks for reaching out to us. We understand that you're having difficulty playing the course videos. We've tested the videos on our end and haven't encountered any problems.…
- Karen_Diaz
- 1 yr ago
- Report an Issue
- Reported - view
Re: I need help for my own open learning account!
@Haoguang Guo Great! We'll check this for you and will respond directly on the email as soon as possible. Thank you for your patience.
- Karen_Diaz
- 1 yr ago
- 1
- Ask the Community
- Reported - view
Re: I need help for my own open learning account!
Hi @Haoguang Guo , Thanks for reaching out and sharing the screenshot. To help further with your account access, please send us an email to support@openlearning.…
- Karen_Diaz
- 1 yr ago
- Ask the Community
- Reported - view
Re: Course certificate
Hi @Norhan Ashraf Hamada , Thank you for contacting us. To better assist you, please provide the course link. We'll look into it promptly.
- Karen_Diaz
- 1 yr ago
- Ask the Community
- Reported - view
Re: Data Analysis - Error in answers given (5.2 table 4)
@Mike Green , Thanks for reaching out. We appreciate your sharp wit in completing the course test. Kindly share the course link, please. Thank you
- Karen_Diaz
- 1 yr ago
- Report an Issue
- Reported - view
Re: Fillable Pdf resources.
Hi @Carina , Thanks for getting in touch. OpenLearning provides the learning platform for organisations and individuals to teach their courses. If you have any platform or technical issues,…
- Karen_Diaz
- 1 yr ago
- Report an Issue
- Reported - view
Re: I Can't complete my course even though i have done all activities
Hi @Msizi Isaac Manashe , Great news! We've received an update today. The course facilitator has reached out to you directly via email regarding your inquiry. Please check your inbox for more details.…
- Karen_Diaz
- 1 yr ago
- Report an Issue
- Reported - view
Re: I Can't complete my course even though i have done all activities
Hi @Msizi Isaac Manashe , We apologize for the continued delay. I'll send a follow-up email to the facilitator to check on the status of the issue. I'll keep you updated as soon as I hear back.
- Karen_Diaz
- 1 yr ago
- Report an Issue
- Reported - view
Re: The MODULE 1 URL has ended and I am unable to access the class
@Zhang Wanjun , Thank you for your patience. We appreciate you providing the necessary details.It seems the course you were enrolled in ended on August 4, 2024.…
- Karen_Diaz
- 1 yr ago
- Report an Issue
- Reported - view
Re: The MODULE 1 URL has ended and I am unable to access the class
Hi @Zhang Wanjun , Thank you for contacting OpenLearning's Customer Success Team. We'll be glad to check this further, can you kindly share the course link that you are trying to access, please?…
- Karen_Diaz
- 1 yr ago
- Report an Issue
- Reported - view
Re: I Can't complete my course even though i have done all activities
Hi @Msizi Isaac , Thank you for your patience and understanding as we work to resolve the issue with completing your course. We've sent a follow up email to the course facilitator regarding this and…
- Karen_Diaz
- 1 yr ago
- Report an Issue
- Reported - view
Re: I Can't complete my course even though i have done all activities
Hi @Msizi Isaac Manashe , We appreciate you reporting this in. We've tested the course and were able to replicate the issue you encountered with the said activity.…
- Karen_Diaz
- 1 yr ago
- Report an Issue
- Reported - view
Re: I cannot open my course, and I am very confused about it.
Hi @TUOBOYU , Thank you for contacting us. Based on the screenshot you provided, it seems the course staff previously implemented a custom restriction for this page,…
- Karen_Diaz
- 1 yr ago
- Report an Issue
- Reported - view
Re: Says I didn't complete several task , when I did
Hi @malcolmkotze , Thanks for reaching out. We understand your frustration regarding the incomplete status of your course. Rest assured that we are committed to providing assistance and resolving…
- Karen_Diaz
- 1 yr ago
- 1
- Report an Issue
- Reported - view
Re: End-of-course assessment not loading for Micro credential in management for practitioners
Hi @Tia Maria Isabella Ow Thanks for reaching out. We’ve already responded to your email regarding this concern. Please check your inbox for our reply. Have a great day ahead!
- Karen_Diaz
- 1 yr ago
- Report an Issue
- Reported - view

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