Why won't my file upload into the file widget?

If you're having trouble uploading a file into the file widget, the problem is most likely the file name.

File names cannot include any symbols or characters and must consist of numbers and/or letters only.

This includes accent marks on top of letters.


A successful file upload:


An unsuccessful file upload:

Sometimes unsuccessful file uploads can include longer error messages. In this case, it's still recommended to try changing the file name and re-uploading the file.

If you're still having trouble, contact us at support@openlearning.com


To learn about widgets visit What are widgets and how do I use them?

1 reply

    • Fatimah_Hapiz
    • 4 yrs ago
    • Reported - view

    This article is so helpful! I just faced this issue and successfully solved it. Thank you!

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