Unable to access
Hi. I have an assignment due today and I can't access it. Can you help to solve this issue?
2 replies
-
Hi Joy Gracia Liso ,
We are aware of this situation and the team is working and planning diligently to help with this situation. Please bear with us.
We will be in touch once this is fully solved.
For now estimated time (is not immediate) unfortunately.
In the meantime, please find the troubleshooting steps below;
Clear browsing history/cache
Try from a different browser (i.e Firefox, Internet Explorer)
Also, attempt via safe mode/incognito mode
Reboot computer
Try also accessing from a different internet connection, please
Hope this helps! -
Hi Joy Gracia Liso ,
Could you help us do a quick test now and let us know if it's working for you?
We have indeed released a final fix, which seems to get all our platform content up and running.
Looking forward to hearing from you!