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VIDEO PLAYBACK UNAVAILABLE
Hi. I am currently trying to complete my Pro-ELT course but i was unable to do so and currently stuck at 99%. This is due to the fact that one of the video in the module couldn't be play.…
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MISSING ANSWER
Hi. I'm at 99% in completing the course. However, I was stuck at 2 questions. On of them is on Theme 3: Social Issues (Grammar & Vocabulary) Self Test Grammar.…
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The progress bar doesn't work properly
Hi there, I'm a student doing the course of Fundamentals of Customer Experience. The issue is my progress bar is not working properly, it doesn't increase upto 100% but remains at 98%,…
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Error logging in
hi i have troublel ogging into my main openlearning account. when i click forgot password, i dont receive any email at all. i've tried all possible passwords.
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Something went wrong...
An error has occurred and the support team has been notified. can any help? my 2 courses have this problem, course 1 : kalkulus course 2 : algoritma dan pemrograman
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Progress not checked "completed" even though have been viewed
Hi, i need to get certificate (100%) however there are sections i have viewed but not marked as "completed"
- Solved
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Navigation bar goes missing after clicking from edit to view
Hi there, I'm trying to view my course page after editing and the navigation bar goes missing. Only when I refresh the page, I get to have the navigation bar back.…
- Not a Bug
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Progress percentage issue
Please, I am done with my course and finished all the requirements but there is one single check that is not updated. I already did 98% but it is not updating the 2%.…
- Answered
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Editing content - error saving
Hello, I'm updating content on our course here: https://www.openlearning.com/courses/climate-action/prezi_green_schools/?cl=1 But the first text widget will not fully save my new content,…
- Answered
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Madpaws pet sitter course cert problem
I have finished the course but the certificate at the end will not load.
- Answered
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QUIZZES ARE NOT COMING IN TO ASSESSMENT REPORT
I finally figured out how to setup my assessments. Unfortunatley, three of my quizzes will not come in or provide the grading/evaluation. When I try to click Pass or Fail in the Assess Students…
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troubleshooting
HEMAH BICARA HEBAT BELANJA ( KPM ). I was about to complete that course early this morning, Apr 30, 2020 ( 92% ) when the page accidently went missing.…
- Answered
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Having issues with sharing video files
Hi. I have been experiencing issues with trying to upload a video file. After uploading the video file, this pop-up window appears. Upon completion, the share file location becomes this and prompts…
- Solved
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Super unsafe password making rule
This is disgusting and absurd on an incredible level. How can you prevent the usage of half the alphabet just because they are letters present in my email?…
- Fixed
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Unable to access
Hi. I have an assignment due today and I can't access it. Can you help to solve this issue?
- Fixed
Community questions and discussions regarding troubleshooting.