0
Course Progress Stuck at 96% (Completed All Modules)
尊敬的老师，我已经完成了所有课程要求；但是，由于其中一章的错误，我的课程进度卡在了96%。这个问题导致我无法完成课程并获得证书。
2 replies
-
Hi ,
Thanks for reaching out.
We've tested the completion of the page Safety of the public and we're unable to replicate the issue you've encountered.Regarding the pages that have not tracked as complete, please try the following:
- Make sure to read all the information from the top all the way to the bottom of each page
- Watch each video to the very end until it stops playing on its own
- Make sure to complete any activities on each page
If this still doesn't work, sometimes it's a cache, browser extension or device issue. You can troubleshoot by:
- Trying again in a different browser
- Trying again in an incognito window
- Trying again on a different device
For more information about completing a course, you can also refer to this article from our help community.
If the issue persists, please let me know! I'd be happy to assist you further.